Elements: Error code 7 when installing

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  • Updated 3 years ago
  • (Edited)
Spent over $200. Can't get help, continually get cutoff on chat AND phone. Evidently Adobe doesnt care they have a REALLY pissed off consumer . Over 5 hours and have yet to get the product installed.
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Terre Junck

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Posted 3 years ago

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David, Official Rep

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Hi Terre,

What seems to be the problem?

Let us know; we can probably help.

Thanks,
David
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Looking at your case notes, it looks like you're encountering Exit Code 7. Did you try the solutions here: https://helpx.adobe.com/photoshop-ele...
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Terre Junck

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It didn't help
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Terre Junck

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Quite honestly, I just want my money back. 7 hours and I still can't get it. Turning computer over to a computer tech friend since I can't stop payment. Still think it's wrong that I can't call and get help. Customer service is terrible !!!