Photoshop CC 2017: Has stopped working (windows)

  • 10
  • Problem
  • Updated 2 years ago
  • (Edited)

I received a message from creative cloud asking me to update my app. After updating all app like photoshop, bridge and etc. When I tried to open photos. It shows me the message" Adobe photoshop cc2017 has stopped working" Kindly assist.
Photo of Kevin Ng

Kevin Ng

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  • worry and frustrated

Posted 3 years ago

  • 10
Photo of David Dobish

David Dobish, Senior QE Photoshop

  • 197 Posts
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Official Response
Does anyone else run Lavasoft virus scanner too?  

We have this KB regarding Lavasoft.
Photo of Todd Marx

Todd Marx

  • 3 Posts
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Rolled it back to previous version, and launching just fine. Adobe, you got some work to do it seems.

Thanks for all the suggestions and whatnot everyone
Photo of gary


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How do you Roll Back?