Photoshop CC 2017: Has stopped working (windows)

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  • Problem
  • Updated 10 months ago
  • (Edited)
HI,

I received a message from creative cloud asking me to update my app. After updating all app like photoshop, bridge and etc. When I tried to open photos. It shows me the message" Adobe photoshop cc2017 has stopped working" Kindly assist.
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Kevin Ng

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  • worry and frustrated

Posted 2 years ago

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Photo of David Dobish

David Dobish, Senior QE Photoshop

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Official Response
Does anyone else run Lavasoft virus scanner too?  

We have this KB regarding Lavasoft.  https://helpx.adobe.com/photoshop/kb/crash-lavasoft-conflict.html