The worst part is that I have already contacted Adobe customer service and had a chat with the officer who controlled my computer so as to help me solve the problem. Immediately after it worked well for ONCE when the person is still controlling my screen. I ended the chat as it seemed to worked fine. However after the chat ended, the problem came back IMMEDIATELY.
I am a student and adobe had just automatically renewed my subscription to a normal one at $39/mth as my first year of use just ended where I paid $26/mth. I am very disappointed and frustrated as I am rushing on my school projects and am stuck as Photoshop is not working at all. And furthermore they are taking advantage of this month where I have to pay $39 for a software that does not work. I would like to request a refund for this month and cancel my subscription afterwards.