Photoshop CC 2019: Major Issue with Stylus/Pen Pressure Sensitivity (macOS)

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  • Problem
  • Updated 6 days ago
  • (Edited)
Wacom Pen sensitivity is essentially non-responsive in Photoshop CC 2019. When using clone, heal, or spot heal brushes (as well as others, I'm sure) the pen either won't draw or it will draw somewhere else on the image. 

Have tried multiple things to fix the problem without success: tried recalibrating the tablet and pen, restarted the computer, re-installed CC 2019, re-installed tablet driver, as well as tested multiple tablets, and added a '.txt' file to PS CC 2019 Settings. 

Will be using Photoshop CC 2018 until Adobe remedies this issue.
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hhughesphoto

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  • Frustruated

Posted 5 months ago

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David Tristram, Employee

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Hi hhp, Can you tell me what platform (mac/win) and tablet you are using?
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hhughesphoto

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Hi! I am using Mac (OS Mojave Version 10.14.2) and Wacom Intuos Pro Small (Model: PTH-451). And, I know that the tablet isn't the issue as it works perfectly in CC 2018.
(Edited)
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Dennis Nisbet

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Wacom had updates for drivers in December 2018. Perhaps that is the issue if you didn't update.
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hhughesphoto

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Just updated again, and unfortunately, no change. I have also been testing this with a couple of different tablets to make sure. Thank you for the suggestion!
(Edited)
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Yves Crausaz

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Mac OS 10.14.2 + PS 20.0.1 No worries, you only have to activate the pressure in the PS tools !



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hhughesphoto

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It has been activated and no luck, unfortunately, thank you for the suggestion!
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Yves Crausaz

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It is necessary to put the last Wacom driver if it is not yet the case, and if the tablet is not a Wacom, I do not know.

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Todd Shaner, Champion

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Make sure the brush you're using has 'Pen Pressure' selected as below. It shouldn't be causing any issues other than enabling pressure sensitivity, but check it anyhow.

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James F

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If you look at the photo you uploaded it has the same issue! See next to pen pressure it triangle with exclamation mark. :')
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David Tristram, Employee

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this hardware/tablet/software combo is working for me, so I do suspect a configuration (brush setting?) problem.  There is always "delete preferences", or perhaps, temporarily move preferences out of the way, and then try painting with a basic brush on a blank canvas.  
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sounds like this: Have you tried the workaround here? https://helpx.adobe.com/photoshop/kb/photoshop-and-macosmojave.html#Penpressuredoesnotworkandbusycur...

There's an update coming out very soon to address this issue.
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Melissa Santos

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I have had this same exact issue described here & your solution worked! Thanks so much for being so smart & awesome :)
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Alex Gilks

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THANK YOU!
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Georgina Cullum

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HI, is anyone still having this issue. I have been reading for days for fixes and workaround and still no luck.

I'm running Photoshop CC 2019 (20.0.4) and Mojave (10.14.4) on a MacBook Pro (2017) and have an older Wacom Intuos 4.

This is definitely a photoshop issue as the pen seems fine in Illustrator. The pen is not great in photoshop at all (easier to use the mouse) but the pen pressure loss is the most annoying thing.

I have reinstalled the correct new drivers numerous times, uninstalling and reinstalling.
Have tried going back to photoshop 2018 no luck and this problem was also there in High Sierra.

I have tried the Accessibility (in Security and Privacy in System Preferences) workarounds. Though I was not able to find the "Pen tablet driver" to add that

Does anyone have any suggestions, I still have the warning triangle in my brush settings if I select Pen Pressure.

Thanks in advance, G
(Edited)
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hhughesphoto

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Hi! I am still having the same issue :( I have tried everything you listed above as well as everything suggested by the others above. Nothing seems to work; I'm patiently waiting for other solutions or an update from Adobe. Until then I am going to stick with PS 2018 as that is the only one that still works for me.
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Swetha Sridharan

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Hi I am having the same issue. Using Photoshop CC 2019 and Wacon Intuos CTH 690. This pressure sensitivity works fine in Adobe illustrator and does not work in Photoshop. Also tried re installing the driver couple of times, yet no luck. I somehow feel its the issue with Photoshop and not with Wacom.
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John Overload

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The issue is very clearly with Photoshop and has been for years.