Photoshop: Problem about graphics chipset

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  • Updated 4 years ago
  • (Edited)
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Ellie Serket

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I cannot tell from your screen shot what issue you are referring to.

Is your problem that you only have 256MB of VRAM?
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Ellie Serket

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No, i using AMD 512MB of VRAM gpu.
I have some process about gaussian blur(?) to image...
But i can see some times if i using blur filters.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It looks like blur is working correctly in your screenshot. Which specific filters are you having troubles with?
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Ellie Serket

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I think it's gaussian blur filter working. but not all times can see.
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Chris Cox

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What you showed is part of the blur gallery, not gaussian blur.

What exactly is the problem you are seeing?
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Ellie Serket

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Oh, my mistake. I used tilt-shift Blur.
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Chris Cox

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What exactly is the problem that you are experiencing?

And which OS version are you using? (it looks like MacOS 10.10, which has some as-of-yet unfixed video driver bugs)
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Ellie Serket

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I'm sorry first about my english skill's not well... I have some problems about gpu error (maybe)... you can see in screen shot file it's has graphic problem blur filter part. It's appear Green and Red colors.

And i feeling difficult how i can tell you more detail about this problem...

So... I can see this problem but not all times. (Just a little)

I use Mac OS X 10.10 (Yosemite), and using Intel i3 550 3.2 GHz CPU, AMD Radeon 5670HD @512MB VRAM, and thanks you watching to this problem. :)
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Chris Cox

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Make sure you have installed all the Photoshop updates.
And MacOS 10.10 does have video driver problems that have not yet been fixed. Apple is aware of these driver issues in MacOS 10.10 and working on a solution.

Until Apple can fix the drivers, you can turn off GPU drawing in Photoshop's preferences -- but that also turns off the GPU dependent features in Photoshop. If you really need the GPU features in Photoshop, you may want to downgrade to a more stable version of MacOS.