Photoshop: Downloaded Elements, now Photoshop is in Trial Mode

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  • Updated 2 years ago
  • (Edited)
Ok so i decided to download adobe photoshop elements but then it changed my whole photoshop now it doesn't work and it's asking me to pay for it again
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Posted 2 years ago

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Photo of Edmond J. Skip O'Neill

Edmond J. Skip O'Neill

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In order to install a permanent (not Trial) copy, you need the long License Code. You obviously had this on the first installation. Did you write down. ? Or, I believe it is listed on the back of the installation disk of a paid copy. Or, it was sent via e-mail if a download purchase. If for some reason you do not have the code, you are out of luck. Perhaps a t/c to Adobe can sort this out when you prove that you bought the original.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What version of Photoshop? I don't see any registered products under your account?

If something becomes deactivated you can reenter your serial # to reactivate.