Adobe must be trying to kill off Lightroom Classic CC

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  • Problem
  • Updated 2 years ago
It seems to me that Adobe doesn't care about Lightroom Classic CC and how bad it has become regarding performance and reliability. Is Adobe deliberately trying to drive customers away by their obvious inability to fix the serious problems that now plague Lightroom Classic CC? Adobe adopted a tactic with the permanent license version to not implement new features in that version, then claimed customers weren't buying it in their justification for terminating the permanent license version. Well, of course not! After promising that the permanent license would always be available, Adode then white-anted (an Aussie term - undermined) it so that the version diverged significantly from the CC version.  Customers wanting the new features were forced to the CC subscription model to get them.

I cannot understand why Adobe's 'engineers' can't fix the problems that are being reported to them. Are their software developers really that incompetent? Some bugs are obscure and difficult to track down, but many others reported in this forum are obvious, yet neither are being addressed in updates. All we seem to get are new features that introduce more problems and nothing gets fixed. I have personally reported two significant bugs that should have been fixed in 7.3, with one more than two years old and the other introduced as a new feature in 7.2!

With each update, we are assured things are better, but we find the exact opposite, with LR continuing to degrade and for some customers, becoming unusable. When is this going to stop? I've been using Lightroom since Version 1, more than ten years now, and I would be reluctant to recommend the current version to anyone.

I was just editing two newly imported images and opened the preferences dialog when Lightroom became unresponsive on my Windows 7 Pro machine. It stayed this way for nearly two hours before I had to force it to close.

Here is the crash report from the displayed dialog for what it's worth:

  A problem caused this program to stop interacting with Windows.

Problem signature:
  Problem Event Name:    AppHangB1
  Application Name:    Lightroom.exe
  Application Version:
  Application Timestamp:    5abd335f
  Hang Signature:    6b09
  Hang Type:    0
  OS Version:    6.1.7601.
  Locale ID:    3081
  Additional Hang Signature 1:    6b095ad8ed02e5fef7bfd6f4f73a6158
  Additional Hang Signature 2:    d910
  Additional Hang Signature 3:    d910b6d2886e0aa780221f0bc78bf3da
  Additional Hang Signature 4:    6b09
  Additional Hang Signature 5:    6b095ad8ed02e5fef7bfd6f4f73a6158
  Additional Hang Signature 6:    d910
  Additional Hang Signature 7:    d910b6d2886e0aa780221f0bc78bf3da

Adobe really needs to lift their game, but it seems they just don't care. A great shame, very disappointing and I'm not even experiencing half the problems that others are reporting here. I cannot recall a software product where an update claiming to be an improvement has resulted in customers wanting to downgrade to the previous version or abandon it altogether.

I live in hope, but I fear it could be false hope as each update gets progressively worse.
Photo of Anthony Blackett

Anthony Blackett

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Posted 2 years ago

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Photo of Olivenoire


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Totally agree. Lightroom CC is fat and slow

We just have to remember Adobe is the company with pdf reader weigh a heavy 175Mb of data (Mac OS) while competitors are able to create a 10Mb size file installer.

No road map
Lightroom CC on the other side is just a joke

I hope the catalogues management of luminaries will be efficient. No monthly fee and with for example one drive we will have total control of what going on.


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