Lightroom CC hanging since i'm using windows 10

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  • Updated 3 years ago
  • (Edited)
Hi, I have Adobe Lightroom CC and it is constantly crashing since i'm using windows 10, specially when I go to the develop module. It's the only software that this happen. Can you help? Thanks

i have tried to untick the "use graphics processor" But crashes before i can do it.
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Darron Palmer

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  • frustrated

Posted 3 years ago

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Barney Tull

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I just updated to windows 10 and am having the same problem with LRCC..... help, thanks..
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Chris Cox

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Is it crashing or hanging/freezing?
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Barney Tull

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It is hanging to the point it has to be shut down. I finally unchecked the graphic accelerator, and now LRCC is slow, only when I downloaded windows 10 did this start... Ty's, barney
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Chris Cox

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OK, so not crashing at all (crashing and freezing/hanging are very, very different things).

Most likely you're seeing the AMD 15.7 driver hang, already covered in several other topics here.
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Barney Tull

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Thanks, I even went to the AMD site and downloaded the new drivers for Windows 10, and it still happened... any other guidance....??? barn...
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Cindy Eccles

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I am also experiencing this issue. Unchecked the accelerated graphics, updated the AMD driver, still having the same issue. I can maybe work one image before it freezes/hangs/whatever its called. The only option I have is to closeout the program.
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Pete Green, Customer Advocate

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Would the three of you with this AMD freeze try their new driver out which specifically mentions a fix for this LR Freeze issue?

The version is 15.8 beta --- Here's a link: http://support.amd.com/en-us/kb-artic...

Let us know how it goes.
Regards,
Pete
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David Bowie

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I tried the 15.8 beta driver and LR is still hanging on me.