Photoshop CC 2015.1: New user interface lacks contrast and many usability cues, lots of other problems

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I just updated to Photoshop CC(2015) version 2015.1. Adobe changed the UI to the flat look you see on phones and tablets. I do not see any way to select the classic interface, which I'm sure many desktop users of PS prefer.

This feels yet another attempt by Adobe to be trendy without caring about what users want or need. Didn't they learn anything from the dumbed-down Lightroom import fiasco?
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John Isner

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Posted 4 years ago

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Bruce Thomas

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I've totally had enough of the latest garbage UI so I've gone back to the 2014 CC version which I can read and have no problems using at all. Why is it so hard for Adobe to bite the damn bullet and go back to a WORKABLE interface. It's only little changes (as I'm sure someone else mentioned above) to CSS style sheets and even those four points as shown below from the 2014 version make a LOT of difference to ease of use and blood pressure.

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Paweł Róg

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As far as I can tell Adobe team doesnt care if their customers are happy with the product which they pay for every single month. The way I see it I pay for something I cant use as I had to revert back to the older version of PS. I am going to cancel my subscription and go back to the older version of Adobe CS I had used before. Why would I want to pay for something I am not happy I use.
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Ann Shelbourne

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A really nice bonus when one reverts to Ps CC 2014 is discovering that ACR 9.4 works beautifully with it — and so does Bridge.
The most useful innovations for Photographers, and for photographic editing, seem to come mostly from the ACR team these days.
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Bruce Thomas

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I know of no other software where reverting back to previous versions is a vast improvement for the user. Adobe, you should be embarrassed and ashamed.
(Edited)
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Herbert

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Not to diminish your valid comment Bruce, but Apple's iMovie and Keynote comes to mind here too...

Still, no excuse for Adobe and Seth Shaw, – a bad user experience is just that, no matter which company created the problem.
(Edited)
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Mark V.

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Not to mention Final Cut Pro! And just today, Walt Mossberg wrote about how Apple's apps need a lot of work. http://recode.net/2016/02/03/mossberg-apples-own-apps-need-work/
I think these companies get to a point where they're so bloated that they lose their focus.
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Ann Shelbourne

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A major problem for me is that the Pen Tool and Selection Tools have been made unusable in Ps CC 2015 when used on a Retina screen because Paths are now almost invisible against any sort of detailed background and so it is very very difficult to see the Nodes in order to edit the Paths. Active Selections are almost invisible as well.

I can only imagine that the lead-designers of this UI never actually use Paths and Selections themselves?!
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Bruce Thomas

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I would go even further and say the designers haven't even used PS as it was intended. If Seth and team were paying customers they would realise what a mess this is.
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Philip Krayna

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Dear Adobe,

OK, we are going on 100+ negative comments on the UI. I am reading similar reactions in the "mainstream media" panning the new release.

Are you planning on issuing a response? Anything? A word, even just "We are reviewing your comments" would be appreciated. 
-pk
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Herbert

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You could ask Seth Shaw on Twitter: @sethshaw, maybe he'll respond there?
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Kurt Triffet

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From Seth Shaw's blog:

"The latest version of Photoshop features an updated font menu for selecting and browsing fonts. We've arranged the menu to be consistent with Illustrator and InDesign"

I work in those two all the time and thankfully, Seth has not touched these yet. Not seeing how he possibly thinks that his new PS interface upgrade is as good or functional.

Revert to 2014. Consider it a well-paid learning experience.
(Edited)
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Robert Tarabella

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I think I just figured it out. Seth is smitten with Google's "material design" theme and is foisting it on Photoshop. Take a look at this screen shot which shows the upcoming version of Google Chrome. Look at the drop down menus and the text entry fields -- just like the new Photoshop.
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grauenwölfe

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Hey, speaking of doing stuff like that, this is fun...

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Scott Graham

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did you post the "material design" image?
I can't see it :))
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Benjamin Allison

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Ugh, just upgraded. My alarm started when I thought text field rendering was buggy.



Nope. Apparently that was an intentional design choice. Then I couldn't tell if Quick Mask was enabled. Which is which?

 

I mean... seriously? SERIOUSLY?! This was an intentional design choice by someone getting paid actual dollars.

And yet, changing the colours of a gradient layer mask requires three screens. Tinkering with UI components that didn't need to be changed, and leaving poor UX unresolved.

New options are hitting the market. If this keeps up, no one will be using CC in 5-10 years, and we'll be referring to Adobe and Quark in the same way: the past tense.
(Edited)
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Kurt Triffet

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So much easier just to go back to the last 2015, or even better, 2014, that also has SFW where we want it. No idea why Adobe placed so much responsibility on the UI designer, Seth Shaw. He still needs to hone his craft. An absolute fail to all Photoshop professionals. There are some great PS alternatives coming along... like to see Adobe get back on course.
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Bruce Thomas

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Absolutely agree Kurt...I find the 2014 version (downloadable from the Adobe site if you can't go back in your CC history) to be the best and easiest to use CC version by far. Everything since has been a visual and operational nightmare.
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Benjamin Allison

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I just might. I'm bummed because they FINALLY added SVG support. So nice to be able to drag/drop and SVG, instead of opening illustrator, copying, pasting.
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Tim

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Seriously. How tone-deaf can Adobe be. It's amazing. If I wasn't a paying customer I'd be laughing at how ridiculous this is.

Does Seth or anyone there understand accessibility? Differentiating button states, how to tell a user a field is interactive, or, you know - the most basic of basic design theory?

Currently, the only solution is: you have to roll back to 2014 and lose new features, just so you don't have to strain your eyes and get a headache from using the new flat UI.

The benefits of future-proofing the UI for higher pixel-density displays - that's understandable, but for Seth to plaster it on his website and tweet about how he proud he is of it and for him and everyone else at Adobe to completely ignore any of these issues and the bunches of paying customers - it's a little disconcerting, and super disappointing. Maybe Adobe really has lost touch.

Totally bewildered of the lack of respect Adobe has for it's paying users.
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Tim

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Thank you Chris. Good to know that the team is aware, and I hope these issues will be resolved soon.
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Kurt Triffet

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Thanks, Chris, we just want to make sure we are getting heard and things will get fixed ASAP so we can all move on.
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Kurt Triffet

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Chris, I appreciate that at least someone from Adobe is posting here, but truth be said, we need more than you being the "White House press secretary" up here. ;-)
What is required is real dialogue between us, the paying professionals, and the staff that is working on PS to help us resolve the many issues we are having. We aren't seeing that. No one is. Can you comment specifically, or maybe ask bosses to set up an area where we can all interact? 
This would go far to help avoid all the emotion we have been seeing.
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Herbert

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I agree with Kurt.

And Chris, please take a minute and read through this entire thread to understand the pain and frustration we're all experiencing. 

BTW, I'm a creative director and UI designer and I'll be happy to beta test the next versions for you. Just, please, don't spring such dramatic UI changes on us without letting us know in advance.
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Scott Graham

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Chris: thank you for listening.
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Robert Tarabella

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Here's a very specific, repeatable bug (can't possibly be a feature) in Photoshop 15.1

It's no longer possible to select a group of layers and then move those elements in the image (using the pointer tool) as a group. In Photoshop CC 2014, I can click on the group of layers, hit V hotkey and then drag the entire group of layers, which stay perfectly aligned to each other. In Photoshop CC 2015, if I open the exact same file, and click the group of layers, hit V hotkey, and try to drag, only one of the layers moves -- the other layers in the group stay put.

This is maddening.
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Robert Tarabella

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Not aware of the auto-select group option that you mentioned. Never needed to check anything like that before. Nonetheless, I have been clicking on solid objects.

Regardless,  because I am clicking on the group layer, and not any of the sub layers in the group, I am expressly telling the app that I want the whole group to be the subject of my click.
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grauenwölfe

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Robert, there is a drop down with "Layer" or "Group" in the options bar when Move Tool is selected. It's directly to the right of the Auto-Select checkbox.
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Robert Tarabella

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Thanks for the tip. I've never used it before. Maybe it's on by default now. Glad to see I can turn it off.
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Chris Cox

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That really needs to be posted in a new topic, since it isn't directly related to this topic.
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Benjamin Allison

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Will that thread be connected to the same black hole as this one, or...
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grauenwölfe

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1a) Document Tabs: Still irritatingly counterintuitive to any expectations of standard tab behavior. Photoshop will only honor the order that the tabs were opened, and not the order they are physically in. For example, open documents 1, 2, 3, 4, 5, 6. Then move 6 next to 2 so the order of tabs is now 1, 2, 6, 3, 4, 5. Even side by side you still have to cycle through 3, 4, 5, then 6. There is no going from 2 to 6, side by side or not. "Next" and "Previous" only honor the order documents were opened and not the order they're placed in. This is absurd.

1b) Large Tabs preference: Is it really Adobe's impression that users wanted ALL tabs increased including the palette tabs? I don't think anyone really every complained about palette tabs being a problem since they're generally not shifted around like documents tabs are. I can only assume this was done exclusively for a few touch devices with no regard to the 99.5% of existing users?

2) Pen Tool: Please set a better tolerance or bias for selecting anchors and handles. Pen Tool recently seems to have been programmed with a bias to select the actual path over anchors. And Handles don't get grabbed 40-50% of the time now. Never been an issue before and I'm certainly not doing anything different than I have since '96. If you've universally changed the tolerance, please change it back. We need standards to be standards Chris. These are our tools, they need to be dependable, predictable and reliable, just like any other tool, virtual or mechanical.
(Edited)
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Jeff Sass, Official Rep

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My name is Jeff Sass and I am the Engineering Manager for the Photoshop Architecture Team.

The updated user interface for Photoshop was and continues to be a collaboration between individual product teams (i.e. Photoshop, Premiere Pro, etc.) and the XD (Experience Design) teams at Adobe. We evolve the user interface at every release and in some cases we also do major updates (i.e. CS6, Photoshop CC 2015.1). We will continue this in future releases and we welcome specific feedback on this forum.

Adobe employees are reading these threads and we appreciate your feedback. Sometimes we are slower to respond but please know that we are reading these threads.

I wanted to address some specific points in this thread:


1) These changes were tested with many customers in our prerelease program. They were also used at Adobe MAX 2015. I was a teaching assistant for about 10 classes that used Photoshop and received many specific comments about how the UI was cleaner, easier to use and made using the product feel more "relaxing". These comments were from long time Photoshop customers as well as new customers. We made improvements even after Adobe MAX and will continue to make additional updates in future releases.

2) In Photoshop 2015.1 we converted our ScriptUI dialogs to match the UI of our plugins as well as Photoshop. I personally apologize that we weren't able to finish the Adobe Camera Raw dialog but we are working on that now for a future release.

3) We will not be adding a "classic UI” checkbox into the UI. Photoshop did not do that when we made the UI changes for CS6 either. We are very interested in making improvements and we appreciate the discussion on this thread for how we can improve it for a future version.

4) Thank you for your specific comments about the centering of the text in the buttons. We will be addressing this in a future version.

5) Thank you for your specific comments about the Character panel. We are looking at addressing this in a future version.

6) Thank you for your specific comment about the contrast on the lightest 3 color stops. We are addressing this in a future version.

7) Thank you for your specific comment about quick mask. We have already addressed this for a future version.

8) Thank you for letting us know you like the new customizable toolbar.

9) Thank you for letting us know you like the new SVG import feature.

10) Thank you for your specific comments about the lines separating each layer in the layers palette. We are looking at addressing this in a future version.

Lastly, comments aimed at a person instead of at the software do not help to "keep this a positive, supportive community” which is one of the key tenets of this forum. For more details please read the FAQ at:

https://feedback.photoshop.com/photoshop_family/topics/welcome_to_the_photoshop_family_feedback_site_getting_started_faq

Thank you,
-Jeff
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John Isner

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This article "How Adobe is Re-imagining Photoshop for the Mobile Era" gives a clue about what Adobe is thinking.  I found a link to the article on the Twitter page of Mathew Richmond, Director of Experience Design at Adobe.
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Roger Gauthier

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Jeff Sass is joking. Must be. The conclusion is simple: he knows nothing about UI, his testers were biased or paid to be happy about the darn thing, or high on Québec Gold.

Adobe should be on its collective knees and abjectly asking for forgiveness. This guy is not interested in what we're telling him, he doesn't hear us at all, he doesn't know what we're talking about.

Adobe just broke this delicate thing called customer loyalty. Forget about loyalty. I'm now ready to jump ship at first chance.

Remember what happened to other companies that ignored their users! Remember Quark! What you did to Quark (they asked for it), somebody will do it to you (you're asking for it)!
(Edited)
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herbert wegen

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These changes were tested with many customers in our prerelease program. They were also used at Adobe MAX 2015. I was a teaching assistant for about 10 classes that used Photoshop and received many specific comments about how the UI was cleaner, easier to use and made using the product feel more "relaxing". These comments were from long time Photoshop customers as well as new customers. We made improvements even after Adobe MAX and will continue to make additional updates in future releases.
You made a classic mistake in usability testing: instead of relying on actual quantitative testing, and observation of actual user behaviour and measuring performance, you seem to have relied only on what users subjectively TELL you.

Without knowing the circumstances and your comments made prior to showing the new GUI to these users, you may well have coloured and influenced their opinions.  For all you know, those users may have felt intimidated by your presence (being an official Adobe Photoshop team member), and Groupthink may have occured.

What a user (group) tells you, and their actual USE of the GUI are often two entirely different things.

Anecdotal "evidence", such as those user comments you mention, has some use, but should be backed up by quantitative UX research of the product  in question.

I installed the latest version two weeks ago, and from my personal experience with the GUI so far, I have concluded that many PS GUI design decisions which your team made fly in the face of established usability heuristics. That much should be entirely obvious.

And based on your comments it seems rather obvious to me that your team has not done much or any quantitative user testing at all. Please prove me wrong in this.
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Herbert

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Well said.
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Ann Shelbourne

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For starters:
1. Put three-dimensionality back into the UI because the undifferentiated "Flat" look slows down recognizability (and thus efficiency and working-speed) enormously.

2. Make the Selection "Ants" and the Pen Tool Paths, Points and Handles MUCH more visible (stronger lines) and make them adopt complementary colours from the background image.

3. Allow the user the option of selecting colours for Layers and selected tools and fields if we want to because not everyone is distracted by the use of colour although the UX team apparently are?!
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Ann Shelbourne

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I have a question for Jeff Sass:

Bearing in mind that your new UI is registering a 99.97% Disapproval Rating in this Forum:

Did you not receive any feedback from anyone who actually tested this UI by using it to work in Photoshop for themselves for any extended length of time (not just from those who got a quick look at a pre-rehearsed Max demonstration!) before you unleashed it on paying Customers?

And if you did receive any feedback, was it a 180° contradiction to the opinions which have been expressed in this thread?

And, just supposing that you did receive unfavourable feedback, what did your team do to address those concerns or to alert senior Adobe Managers of your concerns?

Or were such concerns just arrogantly ignored (and perhaps hidden from Management?) with the hope that the issues would go away (instead of the Customers themselves being the ones who are going away)?

This whole Redesign of the UI is an abject failure at every level and It would be encouraging to hear that you might be beginning to recognise that foisting it on paying Subscribers has been a major misjudgement and that more accomplished and experienced Designers are being brought on board in order to rectify this appalling mess?
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Roger Gauthier

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Ann, if I remember correctly, you can find towards the beginning of this long thread that there were some guys from New York (don't remember who they are, but a big retouching outfit) that were called in to test the thing. None of them were amused by the new UI. They were very much against it in fact. So Adobe has known for a long time that the working guys did not, would not like it at all. But this doesn't matter at all to them.

I'm thinking about this mobile thing... whaaaaaatttttt? Hey guys, I'm not alone with a loaded Mac Pro (the flower pot...), or the equivalent in the Windows world, and two 30 in graphic monitors! Mobile? Am I to rent to truck to go mobile or what?

Photoshop is an expensive piece of software, for people working with expensive equipment, people that don't have much time to lose. We are the ones bringing in the money to Adobe. Leave us alone with your mobile thing. Or your touch thing. And I just learned that they are going to massacre Adobe RAW that they had kind of overlooked.

I've been protesting for two months now, and had quit because I was in a fury. Hence my new name "gone". Well, I'm going back into hibernation. Have fun, guys.

P.S.: BTW, ask the guys why, instead of messing with the UI, they don't fix the Refine Radius Tool  in Refine Edge. No contextual menu. Nothing with a right-click or a control-click. Worse than that: you have to make the control bar appear in the Options bar. And then, you cannot even type it the number you want. What a shame.
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Bruce Thomas

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If any of the Adobe HEX attendees found the new UI interface 'relaxing' there must have been Prozac in the coffee. Personally I find it infuriating.

As others (and myself earlier) have said a hover state on buttons is useful, a button that changes after you have clicked on it is not. Text boxes that are merely an underscore are not useful. Fifty shades of grey (dark through mid) are not useful. The latest tool icons are not useful.

Legibility and an intuitive interface is paramount in any professional software...on these accounts Adobe has failed its loyal customers.
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Bruce Thomas

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^ Sorry, Adobe MAX*
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Kurt Triffet

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It all gets down to the critical point of Design 101 that form MUST follow function. Hipster UI trends aside, Adobe, if it wants to be a true leader in this area of software needs to remain independent of trends, while at the same time being able to interface with the user norm. It’s not a race with Jonny Ive.
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Ann Shelbourne

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"Flat Design" was trendy in 2011 but five years later it has already become distinctly out-dated because the weakness in its functionality has now been exposed.

Some of the reasons for discarding this fleeting fashion are stated in these two articles from the Neilson Norman Group.
https://www.nngroup.com/articles/flat-design/
https://www.nngroup.com/articles/flat-design-long-exposure/

From the summation of the first article:
[QUOTE]
As with any design trend, we advise balance and moderation.
Don’t make design decisions that sacrifice usability for trendiness.
Don’t forget that—unless you’re designing only for other designers—you are not the user.
Your preferences and ability to interpret clickability signifiers aren’t the same as your users’ because you know what each element in your own design is intended to do.    [/QUOTE]

Perhaps Adobe needs to appoint  new UI and UX Design Groups who are more aware of the current standards and requirements for User Interface Design?
(Edited)
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Bruce Thomas

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What really irks me is not only the stupid 'flat' design but the ridiculously super-stupid murky shades of grey, grey and more grey. What's coming next month...blue, blue and more blue, or green, green and more green?? Adobe please, the CS6 and even the CC2014 UI's weren't broken but CC2015 is...well...a CHILDISH effort at best.
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grauenwölfe

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"Flat Design" was trendy in 2011 but five years later it has already become distinctly out-dated because the weakness in its functionality has now been exposed.
Love this. I think I may well put this on a t-shirt.
(Edited)
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Kurt Triffet

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Ann, that nngroup article series is excellent. Thanks for posting. Right on the mark.
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Roger Gauthier

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Dead on, Ann. Dead on. Now Adobe will never be able to take the phone and call the Big Brothers. Give a call to the guys at Apple. Or if you hate them too much, give a call to the guys at Microsoft. True, Windows 10 isn't my favorite, but Windows 7 is pretty decent and I can work with it without any problem.
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Richard Missin

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Truly awful, not dissimilar to the mentality behind windows 10 flat lifeless UI being forced onto users, I uninstalled and returned to 7, I'm uninstalling this and returning to CC 2104.

"1) These changes were tested with many customers in our prerelease program. They were also used at Adobe MAX 2015. I was a teaching assistant for about 10 classes that used Photoshop and received many specific comments about how the UI was cleaner, easier to use and made using the product feel more "relaxing". These comments were from long time Photoshop customers as well as new customers. We made improvements even after Adobe MAX and will continue to make additional updates in future releases."

I doubt this ever happened, your getting true feedback here and choosing to ignore it, I'll be using CC 2014 for the foreseeable future until Adobe come to their senses or alternatives arrive.
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John Isner

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I also doubt that the "testing" ever occurred.  Or if it did, that feedback was carefully considered.  It is absolutely inconceivable that ten classes and "many customers" would overwhelmingly favor a UI that is hated by 99.9% of the users on this forum.
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Richard Missin

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It is absolutely inconceivable that ten classes and "many customers" would overwhelmingly favor a UI that is hated by 99.9% of the users on this forum.
In a nutshell, Adobe chose to overlook it's database of 1000's of users in favour of a classroom full of fanboys ?

...I seriously think not.
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Bruce Thomas

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Yes Richard...I too have found CC 2014 so much easier (and thus faster) to use that CC 2015 is now a distant, and horrible, memory. And that is just pathetic Adobe. Your software is awesome but please wrap it in a usable interface like your clever designers used to.
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Rob K

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Fascinating.  Lightroom initiated a new import dialog in Oct. of 2015.  People hated it.  But no where near as many people were as vocal about that one aspect of Lightroom than have been clamoring at full volume about the ENTIRE new interface of Photoshop.  And yet, within weeks, a rollback to the previous Lightroom import dialog was implemented, WITH a profuse apology.

Dear Lightroom team,

Please take the Photoshop team out for drinks some night.  Explain to them, nicely, why the customer is always right.  Why focus groups of fanboys getting a free lunch or tote bags are no replacement for hard feedback from pro users.  Why time is of the essence.  Why it's better to admit defeat and roll back than to try to force feed mistakes.  Why just because everyone in the design lab thought something was a good idea doesn't mean the end users will.  Why it's ok to let it go and give the people what they want.  Why every mistake is an opportunity to learn.
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Willibrord Koch

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Please bring back the previous GUI! Nothing more to add.
I will go back to the old version now.
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Barney Hamilton

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The response so far has been shocking; we are witnessing not only a disastrous implementation, but inability to recognise the seriousness of the mistake. Adobe would get an awful lot more people on side if it recognised rapidly that it had mis-stepped with this design, even if it then tells everyone that it will take a bit of time to rectify. But to suggest that all is ok, while it clearly isn't, will only infuriate more people - and increase the clamour for action. This is basic customer management.
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Ann Shelbourne

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It looks as if a young, inexperienced (but exceedingly arrogant?!) Design Team is being allowed to run wild; and do exactly what they please; with total disregard for the requirements of Adobe's customers.
Perhaps it will take either some firm re-education or, ultimately, some Rolling Heads to fix this major UI and UX blunder?
(Edited)
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Mike Bruce

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I too was disappointed by Jeff Sass's comments, especially: "I was a teaching assistant for about 10 classes that used Photoshop and received many specific comments about how the UI was cleaner, easier to use and made using the product feel more 'relaxing'"

I find it extraordinary that these changes were based on a sample of 10 sessions. What level were the classes? How many participants were in each class? What was the duration? You'd think Adobe would do more in depth research before making such bold changes.
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herbert wegen

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I agree. His observations are entirely anecdotal, and Jeff's comments only weaken his case.
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herbert wegen

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You know what I miss in this new version? The move tool icon. The new one just DOES NOT cover the functionality of the move tool, and is visually utterly inconsistent with the mouse cursor that is used for this function.

Interestingly enough, the idea for the four arrows icons is not new: in Photoshop 3 (not CS3) the traditional move tool icon was switched to the current version.

Bad ideas remain bad ideas, and it was changed to the one which we all know (and love?). One has to wonder why this new move tool icon was considered a better one than the old one. Especially seeing the mouse cursor still acts just like before.

Looking at the graphic below, it is also interesting to note that the latest dark versions are arguably the worst from the viewpoint of perceivability. The older light versions just work better in terms of usability. They might look somewhat clunkier - but the icons are easier to identify, as are the icon groupings.

The Photoshop GUI team ought to read up on some of Nielssen's Flat Design reports and conclusions:
https://www.nngroup.com/articles/flat-design/
https://www.nngroup.com/articles/flat-design-long-exposure/

Especially the second article is of interest here: many users so far have complained about the lack of visual signifiers in the new GUI, and, consequently, it takes them longer to find what they are looking for.

In short, the new PS GUI decreases user efficiency, and with longer-term exposure this will only worsen.



Also interesting: Photoshop started out with "flat icons", and the latest versions re-introduce flat versions. Albeit within a less usable lightgray-on-dark visual context.
(Edited)
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William Bull

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This reply was created from a merged topic originally titled Creative Cloud Photoshop feels like a beta product..

User interface controls are sloppy and full of regressions. It feels like each update to Photoshop via Creative Cloud is a step backwards. I launch Creative Cloud to look for an update and Photoshop locks up — restarting doesn't restore the active files.

The UI is not polished or is being over managed by a 20-year old web guy who doesn't understand desktop software:

• Capsule buttons have text that aren't vertically centered.
• Dropdown combobox arrows have padding on the right that's too tight.
• Chevron arrows should not be used for hierarchical menus
• Active items in the layers menu is now gray (which used to indicate an non-RGB channel selection

This list goes on and on. You're shipping products too fast and your quality control is terrible.
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Adam Yellin

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This reply was created from a merged topic originally titled The new interface for Photoshop is difficult to use.

The flat design of the interface in Photoshop 15.1 is very difficult to use. I much preferred the older UI and am greatly hoping that an option will be added to revert to the "boxed/shadowed" version. I use Photoshop 10-12 hours a day and this is very difficult to look at and use. I need differentiation in the fields.

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Antonio Starace

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They basically don't care what you think and what you need.
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Richard Missin

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I honestly thought I had a gfx driver issue the first time I loaded it, it really does look that bad, alt tabbing between AI and PS is horrendous.
Discussion is futile, get used to it.
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Bruce Thomas

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Frankly I hope a good looking easy to use competitor steps up to the plate and shocks the hell out of Adobe.
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Richard Missin

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I'd settle for 240 volts at regular intervals.