I've bough the Adobe photoshop elements 13 and Adobe premiere elements 13.
I could start to put my photos in the organizer but the last week every time I try to open the organizer the program doesn't answer, it is hung.
What can I do?
That often indicates a corrupt catalog.
Next time, keep the shift key pressed when launching the organiser. You'll get a dialog with several choices:
- repair catalog (first thing to try)
- open another catalog if there is one (that should confirm if the catalog was corrupt)
- open a new blank catalog.
Do you mean that the window opens with the options I mentionned, but that you can't select any of those?
Reinstalling on the same computer is ok.
Did you work in the Organizer with both the editor and Premiere Elements?