Adobe Bridge CC quits on start up using Mac 10.11.5 and the fixes on the Adobe site don't work

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  • Problem
  • Updated 2 years ago
Adobe Bridge CC quits on startup with Mac OS10.11.5 and none of the fixes identified on the Adobe site work.  Many of the links on Adobe pages don't work either.  
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bill oudegeest

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Posted 2 years ago

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Dan Pettersson

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I have exactly the the same problem. Please someone I need it tomorrow, what to do?
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bill oudegeest

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Contact Adobe support either the chat option or the phone number.  In the first fix they took over my computer and took out the new Bridge substituting Bridge 6.0.  Unfortunately then I could no longer open some RAW files.  So the next attempt put in a new Adobe Camera Raw to go with the Bridge 6.0.  They said wait for an update before updating Bridge again.

Here is the link to get more help: 

https://helpx.adobe.com/contact.html?step=CCSN_how-tos-troubleshooting_stillNeedHelp#

Here is the phone number: 800-833-6687  Monday—Friday, 5am—7pm PT

Since Adobe knows the problem you would think they would warn people trying to update Bridge.

 

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Phyllis Nabhan

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This is also happening to me. Help! Bridge has always worked. I use it all the time, almost every day. As of yesterday, it won't launch. What should we do?
Photo of bill oudegeest

bill oudegeest

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Contact Adobe support either the chat option or the phone number.  In the first fix they took over my computer and took out the new Bridge substituting Bridge 6.0.  Unfortunately then I could no longer open some RAW files.  So the next attempt put in a new Adobe Camera Raw to go with the Bridge 6.0.  They said wait for an update before updating Bridge again.

Here is the link to get more help: 

https://helpx.adobe.com/contact.html?step=CCSN_how-tos-troubleshooting_stillNeedHelp#

Here is the phone number: 800-833-6687  Monday—Friday, 5am—7pm PT

Since Adobe knows the problem you would think they would warn people trying to update Bridge.