Bridge 6.1.1.10: Continuous crashing on Mac OS X 10.11.3 El Capitan

  • 3
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
Adobe Bridge CC 6.1.1.10 (latest Version) crashes at least once a day under Mac OS X 10.11.3 El Capitan. I am a photographer and work with a MacBook Pro 13" (mid 2012 model with Intel HD4000, 8GB RAM, 512GB SSD). Normally when I work with Bridge editing pictures and working with them in Adobe Camera Raw 9.4, I use the software more than 8 hours and in that time it will crash at least one (today three times).

External Display and harddisks are connected (via Displayport and USB 3.0). When I work without anything connected to the MacBook, Bridge seems stable. But that is not a solution.

I tried everything troubleshooting (uninstall, clean install Mac OS X, install Adobe CC again, change RAM, use other account, deleted user account fonts  and so on ... really everything).

I cannot see the reason why, console log says (only the important things here):

Crashed Thread:        0  Dispatch queue: com.apple.main-thread
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000020
Exception Note:        EXC_CORPSE_NOTIFY

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread0   libobjc.A.dylib               0x00007fff8225716f objc_release + 31
1   com.apple.CoreFoundation       0x00007fff83cc3102 _CFAutoreleasePoolPop + 50
2   com.apple.Foundation           0x00007fff8a62fcb6 -[NSAutoreleasePool drain] + 153
3   com.apple.AppKit               0x00007fff91d6209b -[NSApplication run] + 893
4   com.adobe.bridge6             0x000000010d14b387 0x10cab5000 + 6906759
5   com.adobe.bridge6             0x000000010d1443e9 0x10cab5000 + 6878185
6   com.adobe.bridge6             0x000000010d1444bc 0x10cab5000 + 6878396
7   com.adobe.bridge6             0x000000010d21b367 0x10cab5000 + 7758695
8   com.adobe.bridge6             0x000000010d21b994 0x10cab5000 + 7760276
9   com.adobe.bridge6             0x000000010cab7414 start + 52

It is not like I am loosing data, sometimes I have to start RAW to JPG conversion again and it gets on my nerves ...

Thanks in advance for every helpful hint!
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jobumac

  • 44 Posts
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Posted 3 years ago

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Photo of Deepak Gupta

Deepak Gupta, Employee

  • 7 Posts
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Official Response
Hi,
This crash issue has been fixed in Bridge CC 2015 patch update released on 19 Sept. The patch build number is Bridge 6.3.1.186

Thanks