Administrator problems in creative cloud for teams

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  • Updated 4 years ago
Hi, the design team at my work has a creative cloud for teams membership. We tried to change the administrator account to (which allows emails to be received by the whole design team). However we aren't receiving any verification emails and no longer can log in using this email or make any admin changes. As a result, I think this has messed with the billing information and it is saying there is a payment error. The forums, chat AND phone aren't working and we would like to sort this out asap.
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Michelle Metcalfe

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Posted 4 years ago

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