I discovered Adobe CC Photoshop 2015 had an issue with the program
-I import my raw image
-Save both as PSD and JPG
-Image on PSD file and JPG appear with Hard and non-feathered Curve lines.
I report this issue to Photoshop Customer service, they suggest it was an update issue. I uninstall and reinstall...it still occurred. Customer service first suggested I reset preferences... (didn't work)
Then suggested I use Photoshop 2014... no feedback after.
I pay over a hundred dollars for old material? I didn't think that was fair... anyways. I waited.
I reinstalled 2015 and the black lines were still there.
-I message customer service, they recognized the issue (bug), and assured me that the problem would be fixed on the next update.
-The last update for adobe Photoshop was in November... (at this point I am still paying)
-They recognized this was not my fault and gave me 30days extension.
30 days after I requested further extension since I was using an inferior product. They did not enable this. I am now upset.
Not only am I paying full price, I am paying for something less.
They referred me to a (higher team) that would respond to my inquiries about the problem...
A response came where I was told I was unable to get the extension... THE END.
What kind of service is that? I still have black lines on my JPGs and cannot produce prints on Adobe Photoshop 2015! I will not be satisfied using something outdated! What is the point of subscription if I don't get to use the newest software?!?
I have attached an image as an example, nothing special. There isn't suppose to be a hard line on my image, but every image i have saved with edits produces HARD LINES! *Note it is a PSD file, but the JPGs save and print the same!
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