Photoshop: Add swatch from Layer Style panel, hangs with 97% CPU (Windows)

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  • Updated 9 months ago
  • (Edited)
Steps to reproduce:

Click layer style, click color picker on Color, select a new color, click "add swatch to library", photoshop hangs until your force quit it and uses 96% of CPU.

Note I am working from a loaded swatch pallet that only has one color (white) to which I am wanting to add new swatches.

I force quit and tried again, this time adjusting the color on a different layer style and clicking add swatch, same result with Photoshop hanging until I force quit and using 96%+ CPU.
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sebastian

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Posted 1 year ago

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David, Official Rep

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Howdy Sebastian,

Can you tell me more about your setup.  I just tried this on both Win and Mac without a problem.  What OS are you running?  What version of Photoshop?  Have you tried to use a color swatch from your Library?  Does that work?  What about other elements?  Are you connected to the Internet at the time that you're working?

Thanks,
David
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Deborah Branchizio

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Same here, every time I try to add a color to the color palet it freezes the Wacom mobile 16 inch tablet. And yes we're running Windows 10 and all updates are complete. If you Google this issue you will find it is a common issue..
What is the fix