Actulicé la versión de Lightroom en mi Mac y ahora no puedo acceder a las fotos que están sincronizadas en la nube.

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  • Updated 8 months ago
No logro acceder a mis fotos en la nube luego de hacer la actualziación, tampo visualizo los albunes creados.
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Rubén Calderón

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  • frustrated.

Posted 8 months ago

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David, Official Rep

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Google dice: 

"I can't access my photos in the cloud after updating, I also don't see the created albums."
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Rikk Flohr, Official Rep

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Greetings Rubén, 

Can you go to Help>System Info... and get me the installed version number of your Lightroom Desktop App?

If you log in at https://lightroom.adobe.com using the same Adobe ID, do you see anything?

Is it possible you have more than one Adobe ID and may have inadvertently logged in with the incorrect id?