I have installed Photoshop Elements 12 on my computer. I cannot activate it. I have gone through chat (for 2 hours), uninstalled and re-installed, gone through online help forums, and nothing works. I have reset the password, shut down and re-started the computer, etc. The latest error I have gotten is Configuration Error #16. I found suggestions how to resolve that error in Windows 7, but nothing worked. I am getting frustrated. I can access the organizer, and also the trial version of Premier Elements 12 with no problem.. just can't launch the Photo Editor. Suggestions would be appreciated!