Photoshop: Problem activating PS CS5

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  • Updated 6 years ago
  • Solved
  • (Edited)
I've bought PS CS5 as an upgrade to CS3. Changed computer, deactivated PS on old computer. Managed to activate CS3 but not CS5 on new computer. Tried Adobes so called support without getting any help, Case #0208308049 closed without any help. How can I make CS5 work??
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SverkerM

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Posted 6 years ago

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Chris Cox

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You'll need to talk to Adobe Customer Support for issues with activation and serial numbers.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Looks like your case was closed automatically because you didn't respond the agent after a certain # of days. Easiest way to deal with this is to use the chat option for install support: http://adobe.ly/yxj0t6

Let me know if the chat agent isn't able to get you going.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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One more bit of info so you can check your email/spam settings. Email from support to you when out on 5/10, then the system sent reminders on 5/11 and 5/13.