Actions Palette: Save destination disappears on multiple macs

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  • Problem
  • Updated 1 year ago
As for background info: we use actions for every image we process as a photography production company. We have written dozens of actions tailored to each specific client and their needs/file outputs etc. The problem I'm having is where an action is developed on one machine but when we move the action to a different Mac some of the save destination paths disappear. The paths/configurations/folder structure is IDENTICAL on all of our machines by design. The Macs are also identical, purchased at the same time, and have the same hardware.

To move the actions between computers we used to go to the Actions palette menu > save actions. Then take that file and place it on the secondary machines and go to the actions palette menu > load actions. We had major problems with all of the save destinations disappearing. After lengthly discussion with Adobe support we have been going to the User Library > Preferences > Adobe Photoshop CC 2017 Settings > Actions Palette.psp. We take this file and place it in the User Library on the other Macs and for the last 8 months this has worked beautifully. Until today. 

We are back to the same issue of multiple save destinations disappearing - after lengthly discussion with Adobe support they insist there is no problem with the software. 

When photoshop used to sync actions at the click of a button between computers this was never a problem. That system was beautiful! Please bring this feature back and save me days of headaches. 

If anyone has any ideas I'm all ears - however I've tried most of them. Sorry, I can't share screenshots because they contain client info.
Photo of Matthew Plexman

Matthew Plexman

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  • frustrated

Posted 1 year ago

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Singe Savante

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This doesnt help. I purchased and installed this program and registered it, and it never worked, and I couldn't return it.