Photoshop: Could not load actions because an unexpected end-of-file was encountered

  • 3
  • Problem
  • Updated 10 months ago
  • Solved
  • (Edited)
I keep getting an error message everytime I open Photoshop. None of my saved Actions are showing up. It reverts back to Default Actions.

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Danny Smythe

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Posted 3 years ago

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Danny Smythe

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Resetting Preferences didn't solve the problem

OS X 10.8.5
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Do you have a back up of your actions? It looks like the atn file is corrupted and can't be read.
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Danny Smythe

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Yes, I have back ups, and I can load them, but when I quit Photoshop the same error message appears upon relaunching. I havn't created a new Action in the last six months. This came out of the blue. I just now updated PS 2014, but still have the same problem.

Even if I don't load an Action and just leave it at Default, I get this error message.
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Chris Cox

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That's because the corrupt actions file is in your preferences.
Go into the Photoshop preferences folder on your system, and delete the file "Actions Palette.psp"
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Jae TheSharpshooter

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Where in the prefrences
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Sara Bequette

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I'm having this same issue today - randomly so. I can't find the Actions Palette.psp. I'm looking in the program folder for Adobe Photoshop CC 2017. Should I be looking elsewhere?
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Sara Bequette

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Nevermind, I did find the file under "C:\Users\Your User ID\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings\Actions Palette.psp", but deleting it did not help. I was able to hold CTRL+ALT+SHIFT when opening Photoshop to delete the Settings file. That did the trick for me! So far, so good.
(Edited)
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Danny Smythe

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Thanks Chris,
The error message doesn't show any more.