ACR update hanging while trying to output TIFF from Canon 5D3 CR2 files on MacOS 10.10.5

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  • Updated 3 years ago
  • (Edited)
Hi All, I am having a problem with the latest camera raw update (macpro 2012,ATI Radeon HD5870,OS 10.10.5, 26gbRam)having opened and worked on multiple canon 5D3 CR2 files, everything is normal until I choose all and save/output to 16bit .tiff, the wait disc spins and eventually stops, where upon I have to forced quit photoshop, losing all those adjustments (I normally work on as many as 50 files this way). I have tried de selecting graphics card processing, uninstalling photoshop and re installing, I can work on one file and then save it, but that makes it so so slow...i have re-booted from a back up drive that has not been creative cloud updated and everything works as before the update, interestingly tried to go back in time before update in "apple TimeMachine" but that had no effect on creative cloud updates. Very wary now of any updates, I do this for a living and wasting time on things that don't work costs me , especially if I can't meet my client's production deadlines----anyone have a similar experience?
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Gerrit Fokkema

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  • very annoyed

Posted 3 years ago

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Gerrit Fokkema

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well. I have worked round the problem by downloading camera raw 9.1 and installing that over 9.2 and I can save multiple files out of ACR. I tried 9.1.1 and that had the same problem so I can now return to booting from my SSD and leave my slower back up boot drives as they are.
I hope this gets fixed, there seem to be a lot of problems with the latest LR/PS updates. From now on I'll be very wary, in the past I have really trusted Adobe to get it right (and they mostly did) but now I'll have to regard them like Apple major OS updates, leave it for a month,even two and look for other user problems before updating.