Lightroom Mobile: No account access

  • 1
  • Problem
  • Updated 4 weeks ago
  • (Edited)
I had the full package. But my Adobe Photoshop Lightroom mobile for Android can't access to my account, it still says that i am not in the plan. so what's happened to my account?
Photo of HONGJUN ZHANG

HONGJUN ZHANG

  • 1 Post
  • 0 Reply Likes

Posted 4 weeks ago

  • 1
Photo of Rikk Flohr

Rikk Flohr, Official Rep

  • 7627 Posts
  • 1739 Reply Likes
I do not find a subscription to Lightroom mobile under the email address with which you registered here. Is your subscription under a different Adobe ID?