Lightroom Classic CC: Crash on launch

  • 1
  • Question
  • Updated 3 weeks ago
  • (Edited)
Hallo, ich habe seit heute ein Problem... mein lightroom classic cc stürtzt nach dem Start sofort ab. Ich habe nichtmal die Möglichkeit irgendetwas zu drückem:(

Translate: Hello, I have a problem since today ... my lightroom classic cc crashes immediately after the start. I do not even have the opportunity to press anything

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Ich schreibe zum ersten Mal ins Forum. Falls ich was falsch mache, seid bitte nachsichtig. :(

LG
Photo of Halime Kaya

Halime Kaya

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  • frustrated

Posted 3 weeks ago

  • 1
Photo of SatishT

SatishT, Employee

  • 69 Posts
  • 24 Reply Likes
Hi Halime,

We could not find any crash reports submitted by you with your registered email ID on the forum.
To help us debug this issue, can you share the system info from 'Help->system Info' menu option and share it with us?

-Satish
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Thomas Scharrer

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Hi,

in case you have activated the sync of classic with LR CC then I guess its the same problem I have. Its mentioned in another thread, whne sync is activated LR is crashing some seconds after starting it.

Regards,
Thomas