Lightroom mobile/web: Ability to download full resolution file from a Collection link

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Hi,Please could the recipient of a supplied Collection link be able to download full res files (if held on the server). This could be an option in Mobile and WebThanks
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Selondon

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Posted 2 years ago

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Rikk Flohr, Official Rep

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I think you can download originals via Lightroom for web already: https://helpx.adobe.com/lightroom/help/lightroom-web.html 
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Selondon

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Ah yes Rikk, you can already.

I allowed downloads, shared a link and copied it to another browser (that I wasn't logged in on).

Then I can download the whole Collection.

But, when you go to a single photo there is no option for original, only a low res. At least I think so.

Maybe I should have been more detailed on my original post.

Actually, just opened up the whole collection download in PS and they only appear under 500kb and 2048px width @72dpi. Although in image size is says 7.97M etc.

Something I am missing/don't understand?

A typical original would be 6000px @ 300dpi.
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Rikk Flohr, Official Rep

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Did you try it when you were logged into your Adobe ID? The option for original appears there. 
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Rikk Flohr, Official Rep

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"Lightroom for mobile lets you capture...share Adobe raw DNG photos...Sync your photos...to Lightroom on your desktop."
 
Jonathan, 

This text is correct. Whether the DNG is an iOS or Android device capture or whether it is a Lightroom for mobile or Lightroom for Web-ingetsted raw (including DNG) it will sync from the Mobile/Web environment to the cloud and back down to your Lightroom for desktop - as an original raw file. 

If I take a DNG with an iPhone - it is synced as a DNG to Lightroom for web and as a DNG to Lightroom for desktop.

If I connect a camera to an iPad and ingest the raw file into Lightroom for mobile, it syncs to Lightroom for web as a raw file and as a raw file back to your Lightroom for desktop. 

In both examples the file remains an original throughout the process and is available for download.  The same file format syncs both ways.

If you ingest a raw/DNG into Lightroom for desktop, you will sync a Smart Preview to all Lightroom for mobile devices and to Lightroom for web. A smart preview is available to all clients in the eco-system.

I can find no text to correct in your example.

Nor is there any evidence of any bug (software performing other than as designed) in the way the system is working today. 

Again, if you want a change in the designed behavior, a feature request is the way to go. 

Perhaps if you could explain what you are expecting to happen that is not happening for you we could give you more help. 
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Victoria Bampton - Lightroom Queen, Champion

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Perhaps this infographic will help to explain how it's currently designed to work: https://www.lightroomqueen.com/lightroom-mobile-what-is-it/

It sounds like what you want is Lightroom DESKTOP (as opposed to Lightroom for mobile, as advertised in your website quotes) to upload originals to the cloud. That's a very reasonable feature request for future development. It would help add weight to your request, if you were to explain why you specifically want all originals in the cloud. For example, do you want to be able to send a link to someone else, to allow them to download the original raw files? Or perhaps you want to be able to sync the originals to another Lightroom catalog on a laptop? Or perhaps you want to be able to download the originals via a web browser when you're using someone else's computer? Or...?
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Jonathan Cohler

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My last comment on the subject as both of you are ADAMANT in your insistence upon ignoring the CUSTOMERS and the obvious BUG.

"Syncing" and "Sharing" is a bi-lateral process. Nowhere does it say as you are saying that the process is NOT bi-lateral, but ONLY applies to files, as you put it, that are "ingested" by Lightroom Mobile.

You clearly don't like customers and have a poor command of the English language.

If it does what you are saying then the ads and everywhere should say, "Lightroom for mobile lets you capture...share Adobe raw DNG photos (only DNG files ingested in Lightroom mobile)...Sync your photos (only lores placeholders for DNG files originally ingested on Lightroom desktop)...to Lightroom on your desktop ."

Sync and Share is BIDIRECTIONAL. Otherwise it is called propagation or downloading, or uploading, or some other unidirectional word.

STOP ARGUING WITH ME. I AM CORRECT. YOU ARE WRONG. I AM THE CUSTOMER.

This is the last moment I will spend on your arrogant disregard of the customer.

Go justify yourselves to the end of time. YOU WILL STILL BE WRONG WRONG WRONG WRONG WRONG! 
   
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Victoria Bampton - Lightroom Queen, Champion

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Customers don't always share the same opinions, so "the customer is always right" doesn't work in this context. I'm a customer like you. The current implementation has lots of advantages, including much faster upload and download speeds. As a result, the customer who wants something changed needs to explain WHY they want it to work a certain way, so that the company can consider all the options and find a compromise that will work for most customers. Adult communication is needed though.

Whether Adobe considers it a bug or a feature request doesn't actually make much material difference. It's not working the way you think it should, but you're not explaining what you're hoping to achieve, so even if they "fixed" it as you're demanding, they'd have no way of knowing whether it now does what you want.

There's no point arguing about who's right or wrong. The point is simply "this is how it's designed to work at the moment" and "what are you trying to accomplish that won't work with the current implementation?"
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Jonathan Cohler

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The point is YOU ARE WRONG
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Selondon

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Yes it does Rikk.

The thing is, I am not the recipient of the Collection link.

Say my family want to download some photos to print off etc.

This of course may be by design. I imagine the majority of LR users may be professionals who do not want Clients who are recipients of links to have the ability to download Hi Res?
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Rikk Flohr, Official Rep

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I think current functionality is designed so that 'you' can work on your files from a browser anywhere.   We will leave this as an active request for viewers of web galleries. 
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Selondon

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Ok, thanks Rikk, maybe in time with the maturity of the product, more users may request it.
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Wendell Farrar

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This is still VERY much needed.  The request really has nothing to for me about editing.  It has everything to do with sharing.  I want people to be able to download the files in the same resolution/dpi that I created them.  Dropping everything to 72 dpi is ABSURD!  I can live with downloads being converted to JPEG. But PLEASE let my work be used they way I intended.  STOP altering it.  Changing the dpi is dramatically changing the quality of the photograph.  

I really like the Lightroom suite of apps.  I still prefer Lightroom Classic to Lightroom CC but I think you will get there in time.  But it is insane to have this cloud based solution with sharable content and then ALTER the content to share it.  I end up having to export the photos and then upload and share them on Google Photos, Amazon Prime Photos or Microsoft One Drive to provide anyone with reasonable quality photos for download.

At least give us a download quality preference setting.  I had updated my Photography plan to the 1 TB option so that I could do exactly this.  It is a complete WASTE of money.
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Jonathan Cohler

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Exactly. Unfortunately, the arrogant, dismissive, so-called software engineers on this project don't really care what real customers think. They love to lecture us in their cute millennial way about why we don't need or want what we think and know that we need and want. Total arrogance. Total incompetence. And total disregard for the customer, who, by definition, is always right.
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John Talstad

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Our family was together for Christmas.  I took lots of photos to share with the family.  I want to give my mom and my wife's sisters the option to download and print the full res photo, not a smart preview.  I found by uploading directly to Lightroom CC rather than thru Lightroom CC Classic the full pic was uploaded.  To make the direct upload was not easy, however, since the photos taken over a few days and were a selected subset.  Making the direct upload involved creating new directories for the desired pics and an upload from the g: drive rather than via Lightroom CC Classic.  It's as if the Adobe engineers intentionally  made the process difficult to discourage full size uploads except for mobile devices.

The kluge process has me investigating Amazon Prime for unlimited full size storage but apparently that has limitations as well. 

I'd like to be able to use the 20G included with my subscription to easily share full size photos until the next family get together when I'd clear the Lightroom CC Album and upload full size photos of the latest family holiday.
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Wendell Farrar

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I haven't tried uploading from Lightroom CC yet, but I'll give that a shot on some test files. However the files uploading from Lightroom Classic are the full files. The collections show up in Lightroom CC and opening them gives me the RAW (NEF/NRW) or PSD files for editing. They just seem to be downgraded when trying to download through a web browser from a shared collection.

I'll try a CC upload and see if it is any different
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Victoria Bampton - Lightroom Queen, Champion

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Wendell, John is correct that Classic only uploads smart previews - low res editable versions. CC uploads full size.

I'd love to be able to uploads originals from Classic too. They have, however, made their direction quite clear - that CC will gain future cloud features, Classic won't. I think if they had their way, they'd have removed the existing sync features from Classic, but they're not in the habit of removing features.
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Sol Tomlinson

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It would be an extremely useful tool to allow original files to be downloaded by anyone. I would love to use Lightroom as my distribution platform to clients but while they can only download smart previews it's not a suitable option.
(Edited)