I have an Adobe Photoshop CS5 question that I've been trying to answer for two weeks. I keep getting shuttled to forums, community families, been cut off of chat after waiting 45 minutes. I think your customer service options are pathetic. When you try to email you a question you repeatedly have to answer the same questions and never get to ask your question. Been using Adobe stuff for 20 years and what I get is NO support. And now I to get psychoanalyzed through a smiley face. How helpful.