Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Revel EOL.
If you have access to a Mac or Windows computer
1. Download the Adobe Revel Downloader: https://www.adoberevel.com/download
2. Log in using your Adobe ID and password
3. Click "Choose a destination" and point the downloader to a location
that can accommodate the size of the library or libraries you want to
4. Click "Download"
5. Your library will be downloaded to the location you specify
For more information visit: https://www.adoberevel.com/transition-faq
If you purchased through Adobe, we are processing refunds now and will be sending them out shortly.
If you paid through Apple/iTunes from the Mac or iOS you'll need to contact Apple as they exclusively handle the accounting for subscriptions.
Why does Adobe keeps ending apps after clients get used to its functuality helping our job.
My biggest concern now is users with a huge library will never get to download everything in time before the deadline where Revel will be shut down. I hope this is not how Adobe treats its long-time users. I hope Adobe will look into this matter and provide a more reliable way for users to move/download their library.
Some advice or assistance will be much appreciated.
I've tried it in Compatibility setting with Win8;
I've tried with my CC login and FB login
When I use the FB Login I receive this error:
I have the regular Revel Program ( not the downloader ) installed and working fine, but it limits me to 100 photos, I have over 6,000 photos on the server.
Please provide a soluton if possilble. You've no idea the money I've lost (from damaged /lost files ) from your switch TO Revel, now, PS is back (thank the gods) and I've no way to download them.
Interestingly, I have the Full Creative Cloud, have had since you opened it.
I have Premier Elements, PS Elements and Express.
NOTHING DOWNLOADS THE DAMN FILES???? What's with that?
There will no longer be free storage and sharing, all your photos up online will be destroyed by a certain date. If you don't download them (again) they will be destroyed. Adobe will not offer the ability to transfer data between accounts, thereby forcing the end-user to migrate the data manually. There will be no sync feature between Elements/Revel and LR and/or CC.
That sound about right?
I did not get the email from Adobe Revel titled, “Important notification: Download your Revel photos and videos now.”
how do I get a copy of the email so I can get one year of Adobe Creative Cloud Photography Plan for free?
Well I try with a translator.
I admit that I do not understand everything and that I have the impression to be fooled. And of little which I understand here, I am not the only one.
My question amounts rather simply (for those who will not read the follow) in: how to replace "Revel" with the same functions and in all simplicity without spending either lots of money.
At first I am not a specialist of the photo, nor the computing. My level limits to use "Photoshop" in its version "Element" and still without using all the functions.
I thus used "Revel" to share my 15 000 photos (several years of digital technology) with various people. And it because it was of a formidable simplicity.
I agreed to test "Lightroom" and the cloud but I really have the feeling that this has nothing to do.
First of all it seems that the space of storage is ridiculous. Then, I do not how see obtaining the essential functions of "Revel":
1) Ranking by date, by library or by place
2) Immediate display of all the photos on a smartphone or a tablet or a computer and a possibility of downloading those who interest us.
3) Automatic Synchronization from my hard disk
4) Especially, make it simply for me and for those who share my photos.
Indeed, concerning Lightroom, I admit that I abandoned not feeling me capable of spending a time there being enough for understanding.
My problem is not to get back my photos (fortunately I do not trust in hosts and Adobe confirms my feeling) but just to find the same functions somewhere else (unless Adobe is capable of proposing it through another service than I would not have understood).
Thank you for your help and especially if you can answer me in the most basic possible language ...
Happy end of year to all.
I never got the notification of Revel transition. Well, I checked my Gamil inbox, maybe lost in spam, what ever... seems it's announced 10 months ago. I kept using Revel sharing in whole year, it's better to pop a message in mobile client to reminder. I didn't realize this until login from desktop PC last week.
I did not try to claim too much, as I am a user of free plan. Comparing with other transition plan provided by Google or MS, option is very poor here, even users get to do this manually for next generation app.
Now I just want to download all the photos. 1st problem is I can't download the "Downloader" easy, get to use VPN for this in China, although Revel app itself works fine. 2nd, after I worked this out, I opened Downloader , but can't not sign-in, it's running around and nothing happen, anyone can give suggestion?
I'm having the same probs as Lyo
I've got about 182GB of pictures and videos online and the downloader keeps timing out at around 22.5GB before it stops downloading
Obvious concern is that I'm unable to download my entire photo collection before the deadline (23rd Feb 2016)
I hope you can assist me with this problem
you may contact me with the same email add which I used to log in to this forum
Phoned them today as i have not heard back from apple. They told me i am not elgible for a refund as it is past 60 days. I paid a year subscription in Aug 15.
I tried to explain that othes have gotten refunds. He would not budge.
Could you give me the contact info at apple for your agreement with them to provide refunds. I have hit a brick wall. I am not the only one who subscribed via apple itunes. Something is wrong here.
I received the email saying Adobe Revel is being discontinued. Is that the site that contains my photos that are on Photoshop or are those photos just on the photoshop site itself? I've never paid for Adobe Revel. What will happen to my pics when it's discontinued?
I have installed the photo downloader tool to retrieve my photos from Revel. It downloads several Go of data, but I only have resized versions of my photos that weight less than what has been downloaded...
I would like to retrieve the full size photos !
Can you please help ?
On Dec.13th I paid my annual subscription fee for the Revel Cloud Storage Product. I am now told less than a month later the product will no longer be available after Feb. 23rd but I can use a new product, Crative Cloud, however it won't do what I paid for which is to store and organize my photos and have a way to share them with others and my mobile devices. I'm not interested in the new product and want my money refunded. I paid on the adobe sight. Please tell me how I can get this fee back so I can find another product that will do what I paid for.
All the libraries are dowloaded fine except two
The Downloader start to counting the elements but I think they are too much in these two libraries so suddenly it's become gray:
Adobe, you are taking away a great product and replacing it with something that I don't need.
I'm leaving this computer to run overnight, have between 1.5-1.8 TB to download.
I need help downloading these files.
Any help would greatly be appreciated.
Retrieving pics rom photoshop
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