Express: "Photoshop Express is unable to open this file"

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  • Question
  • Updated 4 years ago
  • Answered
  • (Edited)
Hi there, recently i've updated my photoshop express app. Unfortunatly i can't open Raw-files in Photoshop Express 1.5.1 anymore. After import of pictures from my camera directly to my iPad I open PS-Express and choose the Raw in the library list. But when i try to open it I just get a message saying: "Photoshop is unable to open this file"

Pls help.

System:
ipad3, iOs7.0.3
Adobe Photoshop Express 1.5.1
Canon 5Dmk2 with latest firmware update 2.1.2
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Guy van Stratten

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Posted 5 years ago

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Photo of Pattie F.

Pattie F., Official Rep

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Photoshop Express does not currently support raw files.

Pattie
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Guy van Stratten

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Thank you for your answer. Photoshop Express did support Raw in the past. How can I change my current version back to one that can handle Raw?
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Pattie F., Official Rep

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Nerijus Pangonis

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:/ why you stop that on new version? It was good app and now you destroying it Photoshop Express must support raw!....
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Nerijus Pangonis

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...if you like take som money from us for that function but pleas bring raw support back
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Ian Howcroft

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Hi, I have the same message ie 'Photoshop Express is unable to open this file' when using My Photo Stream on my iPad. Every other file opens fine, and PSEx opens on my iPhone with My Photo Stream.

I have tried deleting the program, closing down the iPad, then reinstalling the program, but cannot get it to work.

Suggestions please.