Lightroom: "Make a Second Copy To" feature fails when importing photos from a local Dropbox folder to MyBook Live

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  • Updated 5 years ago
  • (Edited)
I am trying to import photos from a local Dropbox folder on my MacBook Pro with the "second copy" going to a folder on my Western Digital MyBook Live drive.

My HTC One S phone uploads images to Dropbox. I launch Lightroom 4's import feature, choose my MyBook Live folder as the Second Copy destination, select images from the Dropbox Camera Uploads folder, and click Import. The images import into Lightroom without issue, but the "second copies" are not copied to the MyBook Live. I get the Lightroom error popup:

"The files could not be copied to the backup location."

In the Console app I see these errors immediately after attempting the import:

Adobe Photoshop Lightroom 4[4681]: could not set attributes com.dropbox.attributes on destination file descriptor: Invalid argument: Invalid argument"

"Adobe Photoshop Lightroom 4[4681]: error processing extended attributes: Invalid argument"

I do not see this problem with images imported from SD cards, or from other folders that had nothing to do with Dropbox (e.g. transferring the image from my HTC One S via Bluetooth).

I did a test and removed the com.dropbox.attributes attribute from a test image (using xattr -d) and it imported and made the second copy with no issue, so it seems that Lightroom is having trouble copying files with this attribute to the MyBook Live drive.

If it matters, I'm running:
Lightroom 4.1
MacBook Pro Late 2009 with OS X 10.8.2 with 8 GB RAM (This issue also occurred with OS X 10.7).

Thanks,

- Chris
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chriswei

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  • frustrated

Posted 6 years ago

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Richard Lyon

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So much for adobe being part of the community! I'm having the same problem on Win7-64bit 16gb/ram using lightroom 4.3 and wanted to "make a second copy" to one of my network drives. I was (optomistically) hoping Adobe had provided a solution.

It seems they are not even participating.
Rich
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Benjamin Warde, Employee

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Hi Chris,

A few questions for you.

1. Are the photos at the root level of your Dropbox folder, or within some sort of folder hierarchy?
2. What is the primary import destination? You mention that the second copy is going to your MyBook Live drive. Where is the first copy going?
3. What happens if the second copy destination is something other than the MyBook Live, for example a folder on your desktop. Does it work then?

Thanks,
Ben
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chriswei

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Hi Ben -

1. The photos are in a folder called "Camera Uploads" under the root.
2. The primary import destination is my MacBook Pro's hard drive.
3. The second copy appears to work if the destination is a folder on my MBP's desktop.

It seems the issue could be the combination of the MyBook Live drive as the destination and the com.dropbox.attributes attribute that is set on files downloaded from Dropbox (if I copy the files from the Dropbox folder to another local source folder before importing, the MyBook copy still fails).

- Chris
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Benjamin Warde, Employee

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Thanks Chris! I'll experiment some more and let you know what I find out.

-Ben
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Deanna Jackson

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I am using Lightroom 4.3 on Windows 7 and have the same problem of the "make a second copy" not working. This happens when I am importing from a compact flash card and trying to send the extra copy to just a different subdirectory of the same external drive where the photos are (and the catalog).

It also fails now when I import from a hard drive location, and does not seem to matter if I am copying or just adding to the library.

It used to work just fine and stopped about the time I upgraded from 4 to 4.3.