Photoshop 13.0.2/13.1: program error opening document with some layer styles

  • 5
  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)
After installing the PS 13.0.2 update I get the error "Could not complete your request because of a program error." when opening certain files that contain a lot of layers (over 100).

I'm on OSX 10.8.2 and have PS installed via the Creative Cloud subscription. I tried the repairing permissions that people have suggested for similar problems in the past without success.

For the moment I've had to revert to a backup of 13.0.1 in order to finish my project.
Is anyone else having similar issues?
Photo of tom


  • 3 Posts
  • 0 Reply Likes

Posted 7 years ago

  • 5
Photo of Pete Green

Pete Green, Customer Advocate

  • 752 Posts
  • 147 Reply Likes
Official Response
We have released an update which addresses this and more -- please choose Help > Updates to begin the update process.