REVEL: "Copy link" of shared album does not work on iPhone

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
I have tried the "Copy link" feature to get a link to the shared album, but nothing ends up in my clipboard. Whatever I had in my clipboard before I used this function remained there.
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kurka666

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Posted 6 years ago

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Jason R, Employee

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Kurka666

When you click/tap the status indicator (the blue/green or red dot to the left of the library or album title) are images in the process of being uploaded or downloaded? If so wait until that action is complete then try sharing. The uploads and downloads need to be complete before you activate the link to share.

We are working to make this clearer in future versions.

Jason
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kurka666

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When I click it it says "Connected" and "Everything is up-to-date", but this is not the truth, because the album is not at all up to date since it is downloading. So there is no way I can know when the share link button is supposed to work.

The led also some times switches between green and "connected" and blue and "Updating". There is no "I am definitely done now" status! ;)
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kurka666

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I just tried again now, and this time it worked getting the link even if the album was not downloaded (the last date didn't show yet).
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Chris Cox

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Also: which product are you using?
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kurka666

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Revel on iPhone