Photoshop: Error saving "Could not build a preview because of a program error" (mac 10.9 Mavericks)

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  • Problem
  • Updated 4 years ago
  • (Edited)
Since upgrading my operating system to the new Mavericks OS 10.9, Photoshop CS6 will not allow me to save when I am using more than one layer mask. I get an error stating that "Could not build a preview because of a program error."

I somehow managed to get around this once by saving after creating the first mask, then saving again after the second mask, but that's not working anymore. I am now on my second image that Photoshop won't let me save. Any idea what's going on?
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Kim

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  • FRUSTRATED!!!!!!

Posted 5 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Kim,

Have you updated a couple of times since updating your system?
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Kim

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My OS? There was an error during the download, but everything seemed to install as it should. Should I try updating again?
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Todd

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I have 10.9.2 and the latest CC version of photoshop and it happens to me sometimes too. Any updates on this subject?