Lightroom: Can't import directly from camera with 5d Mark III & Lightroom 4.1

  • 5
  • Problem
  • Updated 2 years ago
  • Solved
  • (Edited)
I have installed the new Lightroom 4 to import my RAW files from the canon 5d mark iii. I have also installed the Adobe Labs 4.1 release to help fix the bugs. I still cannot get the images to import. It automatically says "No photos or video found to import" and nothing happens.

Is there something that I'm missing or are the mark iii raw files still not yet supported by lightroom 4?
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arielle roszkowski

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Posted 7 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
http://forums.adobe.com/message/43165...

You cannot import directly from a connected Canon 5D (Mark I) when the camera is set to "PC Connect". (Importing from a connected 5D does work when the camera is set to "Print/PTP".)

We're looking into the issue.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
This issue was fixed in Lightroom 4.2 and later.