3D not working in Photoshop CC

  • 1
  • Problem
  • Updated 4 years ago
I am not able to access 3D in CC. Any advice based on the info below?
****************************************************************************************

Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
Processor speed: 2494 MHz
Built-in memory: 6048 MB
Free memory: 1322 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
Font Preview: Large
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGPUs=1
gpu[0].OGLVersion="3.0"
gpu[0].MemoryMB=2832
gpu[0].RectTextureSize=8192
gpu[0].Renderer="Intel(R) HD Graphics Family"
gpu[0].RendererID=258
gpu[0].Vendor="Intel"
gpu[0].VendorID=32902
gpu[0].HasNPOTSupport=1
gpu[0].DriverVersion="8.15.10.2430"
gpu[0].Driver="igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32"
gpu[0].DriverDate="20110626000000.000000-000"
gpu[0].CompileProgramGLSL=1
gpu[0].TestFrameBuffer=1
gpu[0].OCLPresent=0
gpu[0].CUDASupported=0
gpu[0].OCLBandwidth=0
gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Intel Build 8.15.10.2430"
gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[512]
gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[1024]
gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[41]
gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
License Type: Subscription
Serial number: 96040055238984750236
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\
Temporary file path: C:\Users\Jeneane\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 1.35T, 668.9G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Plug-ins\

Installed components:
ACE.dll ACE 2013/10/29-11:47:16 79.548223 79.548223
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/10/25-12:15:59 5.0.24 79.547804
AdobePDFL.dll PDFL 2013/10/29-11:47:16 79.508720 79.508720
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1786
AdobeXMP.dll Adobe XMP Core 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPFiles.dll Adobe XMP Files 2013/10/29-11:47:16 79.154911 79.154911
AdobeXMPScript.dll Adobe XMP Script 2013/10/29-11:47:16 79.154911 79.154911
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/10/29-11:47:16 79.548223 79.548223
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib 7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50) 1.000000
ARE.dll ARE 2013/10/29-11:47:16 79.548223 79.548223
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/10/29-11:47:16 79.548223 79.548223
BIBUtils.dll BIBUtils 2013/10/29-11:47:16 79.548223 79.548223
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30929 2.1.6.30929
CITThreading.dll Adobe CITThreading 2.1.6.30929 2.1.6.30929
CoolType.dll CoolType 2013/10/29-11:47:16 79.548223 79.548223
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/10/30-13:12:12 79.546835 79.546835
FileInfo.dll Adobe XMP FileInfo 2013/10/25-03:51:33 79.154511 79.154511
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.145
JP2KLib.dll JP2KLib 2013/10/29-11:47:16 79.248139 79.248139
libeay32.dll The OpenSSL Toolkit 0.9.8g
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OMP Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1785
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/10/29-11:47:16 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp71.dll Microsoft® Visual Studio .NET 7.10.3077.0
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr71.dll Microsoft® Visual Studio .NET 7.10.3052.4
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 2013/10/29-11:47:16 79.542390 79.542390
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (32 bit) 4.2.0.36
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/10/30-13:12:12 79.546835 79.546835
ScriptUIFlex.dll ScriptUIFlex 2013/10/30-13:12:12 79.546835 79.546835
shfolder.dll Microsoft(R) Windows (R) 2000 Operating System 5.50.4027.300
ssleay32.dll The OpenSSL Toolkit 0.9.8g
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078

Required plug-ins:

3D Studio 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Accented Edges 14.2.1
Adaptive Wide Angle 14.2.1
Angled Strokes 14.2.1
Average 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Bas Relief 14.2.1
BMP 14.2.1
Camera Raw 8.7.1
Camera Raw Filter 8.7.1
Chalk & Charcoal 14.2.1
Charcoal 14.2.1
Chrome 14.2.1
Cineon 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Clouds 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Collada 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Color Halftone 14.2.1
Colored Pencil 14.2.1
CompuServe GIF 14.2.1
Conté Crayon 14.2.1
Craquelure 14.2.1
Crop and Straighten Photos 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Crop and Straighten Photos Filter 14.2.1
Crosshatch 14.2.1
Crystallize 14.2.1
Cutout 14.2.1
Dark Strokes 14.2.1
De-Interlace 14.2.1
Dicom 14.2.1
Difference Clouds 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Diffuse Glow 14.2.1
Displace 14.2.1
Dry Brush 14.2.1
Eazel Acquire 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Embed Watermark 4.0
Entropy 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Extrude 14.2.1
FastCore Routines 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Fibers 14.2.1
Film Grain 14.2.1
Filter Gallery 14.2.1
Flash 3D 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Fresco 14.2.1
Glass 14.2.1
Glowing Edges 14.2.1
Google Earth 4 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Grain 14.2.1
Graphic Pen 14.2.1
Halftone Pattern 14.2.1
HDRMergeUI 14.2.1
IFF Format 14.2.1
Ink Outlines 14.2.1
JPEG 2000 14.2.1
Kurtosis 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Lens Blur 14.2.1
Lens Correction 14.2.1
Lens Flare 14.2.1
Liquify 14.2.1
Matlab Operation 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Maximum 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Mean 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Measurement Core 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Median 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Mezzotint 14.2.1
Minimum 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
MMXCore Routines 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Mosaic Tiles 14.2.1
Multiprocessor Support 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Neon Glow 14.2.1
Note Paper 14.2.1
NTSC Colors 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Ocean Ripple 14.2.1
Oil Paint 14.2.1
OpenEXR 14.2.1
Paint Daubs 14.2.1
Palette Knife 14.2.1
Patchwork 14.2.1
Paths to Illustrator 14.2.1
PCX 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Photocopy 14.2.1
Photoshop 3D Engine 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Photoshop Touch 14.0
Picture Package Filter 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Pinch 14.2.1
Pixar 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Plaster 14.2.1
Plastic Wrap 14.2.1
PNG 14.2.1
Pointillize 14.2.1
Polar Coordinates 14.2.1
Portable Bit Map 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Poster Edges 14.2.1
Radial Blur 14.2.1
Radiance 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Range 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Read Watermark 4.0
Reticulation 14.2.1
Ripple 14.2.1
Rough Pastels 14.2.1
Save for Web 14.2.1
ScriptingSupport 14.2.1
Shake Reduction 14.2.1
Shear 14.2.1
Skewness 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Smart Blur 14.2.1
Smudge Stick 14.2.1
Solarize 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Spatter 14.2.1
Spherize 14.2.1
Sponge 14.2.1
Sprayed Strokes 14.2.1
Stained Glass 14.2.1
Stamp 14.2.1
Standard Deviation 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
STL 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Sumi-e 14.2.1
Summation 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Targa 14.2.1
Texturizer 14.2.1
Tiles 14.2.1
Torn Edges 14.2.1
Twirl 14.2.1
Underpainting 14.2.1
Vanishing Point 14.2.1
Variance 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Variations 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Water Paper 14.2.1
Watercolor 14.2.1
Wave 14.2.1
Wavefront|OBJ 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
WIA Support 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
Wind 14.2.1
Wireless Bitmap 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00)
ZigZag 14.2.1

Optional and third party plug-ins:

Alien Skin Exposure 7 Autolayer 7.1.0
Exposure 7 7.1.0
Imagenomic Plug-in Console 1, 2, 0, 0
Portraiture 2.3.4.1
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Adobe Exchange
Installed TWAIN devices: NONE
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jeneane novotny

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Posted 4 years ago

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