Photoshop CC: 30bit display support broken with AMD ATI graphic cards

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  • Problem
  • Updated 4 years ago
  • (Edited)
I have a NEC Spectraview Reference and an AMD ATI Firepro 4900 card. This system supports 10bit (or 30bit as sometimes is referred to) display on my monitor with Photoshop CS6.
Unfortunately CC has changed some codes and it does not work anymore.
I opened a ticket with AMD ATI and after lengthy verifications they confirmed that

1. this is a real bug
2. Adobe has been made aware of the issue and has acknowledged it
3. Adobe has promised to issue a hotfix ASAP

Unfortunately nothing has happened since and I am very frustrated. In the meantime I have upgraded from CC Trial to a contract but it was ...a leap of faith.

Adobe, will you please issue this hotfix as promised?
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SlowPrint

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  • frustrated

Posted 5 years ago

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SlowPrint

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I would like to add that I was unable to find *any* way to report a bug for Photoshop as this option seems to have been disabled.
I find it hard to beleive that there is no way to submit a bug, so if anyone knows how to do it please write it here as it may useful to other people.

BTW I tried the Chat option but gave up after a long wait, as the line is just too long.
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SlowPrint

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I'm really disappointed by the total lack of response from any Adobe employee.
I can understand that members of the community cannot help, but Adobe should really come up and say they heard me...