Bridge CC 2017: Unexpectedly installed on non-boot drive

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  • Updated 2 years ago
  • (Edited)
Updating PS from CC 2015.5 installs the app (and Bridge) on a different drive than my boot drive in a folder called Creative Cloud. WTF is this?
I uninstalled and the reinstall still goes to this drive. I've done many CC updates and this has never happened. Why now?
Can I drag the apps over to the boot drive?
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John Weber

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Posted 2 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you on Mac or Win? (I suspect Win but need to ask)

Are you installing using the Creative Cloud desktop app? If so, if you go to the gear in the CC app and choose Preferences, click on Creative Cloud, is there a custom install location specified?

By default, each Creative Cloud app should be installed in the Applications/Programs folder
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John Weber

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On a Mac.
Yes, went to the Prefs and found that drive was the default. (?)
Now how that was ever chosen is beyond me. I didn't even know it was there. As I mentioned, all other CC installs have gone fine and installed to the Applications folder.
I copied these installs over to the Applications folder on my boot drive and things seem to be OK.
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John Weber

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After I copied the folders over to the boot drive I found that Bridge did not recognize the copied Photoshop for opening files. So I had to un-install the copied version, make sure the CC prefs now saw the boot drive, then re-installed.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi John, unfortunately, manually moving application files around can break things. Uninstall/reinstall with the preference set to the default location is the best fix.