Lightroom: 11,000 'new' images won't add when trying to synchronise folders (with metadata edits from Phase One Media Pro)

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  • Problem
  • Updated 6 years ago
  • Not a Problem
  • (Edited)
I have just updated metadata in image files and xmp sidecar files from phase one media pro. I was able to synchronise metadata to read from the xml files and satisfactorily update the catalog. I am however not able to synchronise the folder. When I try to synchronise the folder I am told that a number of images are to be added. If I continue on to try and add the "new" images from the import dialog, all the images are greyed out and can't be added. If I choose to not use the import dialog then i get a message saying there are no images to add. Why then am I told that there are images to add? I suspect that having media pro write metadata to the image files directly has something to do with this. Any ideas?
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lambsporriegetta

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  • frustrated

Posted 6 years ago

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Rob Cole

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The import dialog box indicates all *potential* images to add. If everything is a duplicate, nothing will actually be added (assuming you have "do not import duplicates' checked). I suspect that is what's happening. The images are all duplicates... If not duplicates then I'm not sure what would be the rub. Consider creating a scaled back test catalog of just a half-dozen images or so to experiment with until you get this resolved.
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lambsporriegetta

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Duplicates should be picked up and filtered out when the folders are scanned for differences. At any rate I unchecked "do not import duplicates" therefore they should be imported.

I have tried syncing folders with less of a tree structure beneath them to reduce the images detected but there doesn't seem to be a simple solution.

The sync folders scanning process detects 11,000 and odd images that it feels isn't part of my catalog. The import dialog is by contrast satisfied that they are part of the catalog therefore all import options are greyed out.
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Rob Cole

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|> "Duplicates should be picked up and filtered out when the folders are scanned for differences."

They're "picked up", but they aren't filtered out.

|> " At any rate I unchecked "do not import duplicates" therefore they should be imported."

I guess you have a different problem then. Perhaps one of the heavier hitters will wander by...
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lambsporriegetta

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They should indeed be filtered out. They are neither counted on the "Synchronize Folder" dialog box following the directory scan, nor are they shown by default when you choose to use the import dialog. You can turn the filtereing off by choosing to show "All Photos". This is the behaviour that I'm used to at least.

In this instance they are showing up in the directory scan but not in the "New Photos" filter when I try to import them.

I think what we have here is a bug though.
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Rob Cole

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Fair enough.
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lambsporriegetta

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By the way, working on Mac OSX 10.7.5 on a macbook pro 15" 2011 on LR 4.2 but the issue was first seen on LR 4.1. Library of images is on an external seagate goflex drive connected via firewire 800.
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Benjamin Warde, Employee

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Hi Adrian,

Let me make sure I understand the issue:

1. You have photos whose metadata you have edited in Phase One Media Pro.
2. These photos are in a folder that already exists in Lightroom in the Folders panel in Library.
3. But the photos themselves have not already been imported into Lightroom.
4. When you synchronize the folder, it sees those photos, and indicates that it will import them.
5. But then it doesn't actually import them.

Is that all correct? If so, could you send me an example raw file, and its accompanying XMP file? You can upload them to dropbox.com or yousendit.com, or a similar service, and then post a link here.

Thanks,
Ben
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lambsporriegetta

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yes.
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lambsporriegetta

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YE-ES :)
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Rob Cole

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My experience has been that duplicates are included in the *potential* import list. If I check "import duplicates", the duplicates are imported, if I uncheck "import duplicates" they are not. I never considered this a bug, but maybe it is..., or maybe I still don't understand (or haven't seen) the problem either.

Is the problem that the duplicates are being listed as "New Photos" to import?

lambsporriegetta - I think it may help if you further clarify the problem, maybe with specifics/screen-shots...

Since nobody has indicated they are also having the problem, it begs the question of whether the problem is due to erroneous expectations, or are you seeing an unusual bug... or maybe the bug is being experienced by everyone but they are just working around it... - dunno...
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lambsporriegetta

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For me I can't import the suspected duplicates even if I uncheck the box for "Don't import suspected duplicates" I think this is a bug as it's not the usual behaviour that I'm used to. I'm adding some screenshots for you...
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lambsporriegetta

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Don't think this is erroneous expectations. The problem being that for this particular drive of images there are 11,000 odd images showing to import. It's pretty messy for me to go through the whole process to figure out if any of these are genuinely in need of importing.
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lambsporriegetta

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Rob Cole

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Is this screen shot showing the problem? I mean, should there be more than 3 new photos to import, or less? Sorry for being dense, but I still don't get it.
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lambsporriegetta

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well, really there should be none because all the images reported are already in the catalog.
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Rob Cole

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Make sure you click 'New Photos' in the import dialog box:

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Rob Cole

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Hope something breaks...

It's a common aspect of these forums: people are trying to aim their concerns at Adobe, but most respondees are regular users (or "champs" who are users that *do* have contacts at Adobe, and have agreed to act professionally, and sign non-disclosure agreements... - they are also so-indicated by their badges). 'Tis a bit awkward...

No problem...

Rob
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lambsporriegetta

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Well and truly broken, hope you are only referring to the software! I've uncovered a clue. There are a corresponding number of image files in hidden folders within the directory structure. The folders are called .AppleDouble. Within these folders are what appear to be image files, but they are very small and won't open in photoshop. Maybe some kind of apple system thing?
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Rob Cole

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Sorry for the slang - by "breaks" I meant "becomes apparent, sheds light...".

And it sounds like you are most definitely on to something now. If you delete the wonky folders (I assume you don't need them anymore), is it better?

If you *do* need these wonky folders to maintain compatibility with other stuff, you may need to find a way to separate the primary photo files out for Lightroom, so it doesn't get confused...

(in my "somewhat limited" Mac experience, I've not encountered such ".AppleDouble" folders - so not qualified to comment...)
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lambsporriegetta

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No I don't need these other folders so I can rectify the problem quite easily. I'm surprised I'm the first to come across it though, surely lots of people put images on network folders? Maybe what I am doing that is a bit out of the norm is that i pulled them off networked folders onto a drive as I was leaving my employer to start up on my own so took work that i had shot in order to create a folio. (With their permission BTW!)
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Rob Cole

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Dunno..., but do you think Lr could be modified to handle such things better? If so, consider making a feature request (start an 'Idea' topic). In any case, consider shouting at the forum admins here to mark this problem as "not a problem", since it's not really a bug, per se...
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lambsporriegetta

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OK did a quick search and running this command in the terminal on mac 10.7.5 fixed it.

sudo find /Directory_Root -name ".AppleDouble" -depth -exec rm -Rf {} \;

It deletes all the hidden folders and their contents.
Seems a bit brutal so worth knowing that you have a current backup to hand.
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lambsporriegetta

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Admins, please move this topic to an appropriate place as this isn't really a bug.
Thanks
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lambsporriegetta

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I have posted an idea to change this behaviour here.

http://feedback.photoshop.com/photosh...