Photoshop: Error "There is a problem with Generator" occurs when launching

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  • Updated 5 months ago
  • (Edited)
First off, this old post from 2016 does not solve the problem

Not sure how to "reproduce" the problem, but here are some things to consider:
  1. In Photoshop 21.0.2 the "There is a problem with Generator" occurs when launching Photoshop
  2. In Photoshop 21.0.2 the "There is a problem with Generator" occurs anytime an image is saved, preventing any exporting of JPG, PNG, ect...
  3. The instructions above have to be done over and over and over for EACH image, otherwise the error returns.
  4. Switching back to Photoshop 20.0.8 fixes the problem and the error does not occur
Ergo, there is a problem with 21.0.2
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Posted 7 months ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Hi Ged, engineering recently updated this document with common things that cause generator errors and additional details on how Generator works: Hopefully it is helpful.