"the importer reported a generic error" message while trying to import .jpg

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  • Updated 2 years ago
I keep getting this "the importer reported a generic error" message when trying to import a .jpg file. I'm using Premiere Elements 12 on a PC running Windows 10, 64 bit. The .jpg is one I have exported from Photoshop myself. I have no trouble adding videos to the project assets but I just can't get a still image to upload. Please help.....
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Barry Callister

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Posted 2 years ago

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