Elements Organizer: "Show All Subfolders" doesn't work

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  • Updated 10 months ago
  • (Edited)
The manual says that in folder tree view you can right-click on a folder and select Show All Subfolders. However, when I do this, nothing happens. How can I view subfolders?

Thanks,
Shane.
Windows 10 Home 64-bit
Elements Organizer 15.0
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Shane Goodman

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Posted 11 months ago

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Kathleen Madeline

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There is a + in a box next to the name of a folder with subfolders.  Left-click on the + to view the subfolder names.
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Shane Goodman

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Thanks. I can see the subfolder name in the folders pane. How can I see it's contents?

Shane.
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Kathleen Madeline

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Click (single click) on the name of the subfolder in the folders pane.
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Michel BRETECHER, Champion

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It seems that the 'show all subfolders' command is working as designed.
The 'Folders' view on the left panel is a tree display of the folders and subfolders containing files already present (indexed) int the catalog.
All files not included in the catalog are ignored.
Remember your are working in a catalog. and that the 'Folders' view is just another form of display for the same files you can view in the 'media' main panel.
The command 'Show all subfolders' only works for a selected folder, there is no command to display all the subfolders for other folders than the one you have selected.
What you can do to see the contents of  the folder you have chosen, including the subfolders, is to right click and choose 'display in Explorer'. The explorer will display everything.

Note that if you decide to 'import' files from the selected master folder, the organizer will import all new pictures from that master folder and all its subfolders, omitting the files already in the catalog;
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Shane Goodman

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The pictures I'm trying to view are already in the catalogue.

I'm trying to view subfolders, not folders in a different tree or branch.

Kathy Keith said I can view the contents of a folder by clicking on it, but how do I view subfolders?

Thanks,
Shane.
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Michel BRETECHER, Champion

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Here is what I see when I right click on the 'Essca' folder:

A number of subfolders don't have any image present in the catalog.
I am doing exactly what you describe in your original post : righ click on the 'Essca' folder and  choosing 'Show all subfolders'.
I don't know why it does not work for you.
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Shane Goodman

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I apologize for the delay, but I've been away.

I can see the folder names in the Folder pane. However, I can't see the subfolder contents. This bug first appeared in version 10. It looks like the "Show All SubFolders" command was an attempt to fix it, but it isn't working.

Shane.
(Edited)
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Michel BRETECHER, Champion

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Not a bug. The left folders panel view shows only the files already present in the catalog (for very good reasons). The organizer also has the ability to display the folders contents in the same right click menu: you choose to show the contents of the subfolder in the Explorer/Finder. You can check what is in the subfolder and decide if you want to import items and which ones.
Remember you may work with several catalogs which don't include all the same files.
The folder tree shown on the left is drawn from the contents of the database and is independent from changes made externally in your Explorer. Much faster,  much safer, clearer view compared to the old buggy folders panels up to version 10.
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Shane Goodman

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The pictures I'm trying to view are already in the catalog.
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Michel BRETECHER, Champion

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If you know one of those files is already in the catalog, find it by another method than looking into the folders panel, for instance, by its filename. Have a look in the information panel on the right to see in which subfolder the organizer thinks it is.
If it's not the same subfolder, you are looking at a duplicate on your drive. That's normal, the file on the subfolder shown in the left panel is not in the catalog and the organizer will refuse to import a duplicate.
If it is really the same subfolder, then more info will be needed to be able to replicate the possible bug:
- is the problem limited to certain files or does the feature works for some other subfolders?
- Is the issue solved by rebooting your computer? By resetting your preferences?
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Shane Goodman

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The problem isn't limited to certain files or subfolders.

It isn't fixed by rebooting the computer or resetting my preferences.

It looks like the ability to view all the subfolder contents is gone for good.

I also noticed that I can no longer sort people by groups in People view. I can only view individual groups/subgroups one at a time.

Shane.

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Michel BRETECHER, Champion

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"It looks like the ability to view all the subfolder contents is gone for good."
Yes, nobody said the contrary, you can't show the contents of all the subdirectories at the same time. Only the contents of selected directory without the contents of its subdirectories.  That's different from your original question.

"I'm trying to view subfolders, not folders in a different tree or branch.
Kathy Keith said I can view the contents of a folder by clicking on it, but how do I view subfolders?"
The answer is that you can view the contents of each subfolder individually, not the contents of all the subfolders.

But there is a bigger problem than viewing all the contents of the subfolders of a given folder, it's selecting the contents of a given folder.

There is no way to select the contents of a given folder with its subfolders in the folders view or in the 'Search' menu. The workaround I have found to do so is to:
- be sure there is no missing file in the catalog
- In the explorer, rename the directory temporarily.
- Open the organizer and use the menu Search missing files
- apply a 'file missing' tag to all files
- close the organizer and rename back the directory to its previous name.

Now you can select all files with that tag and display them all at the same time.
(Edited)