Lightroom Desktop: "error while checking disk space"

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  • Problem
  • Updated 3 days ago
  • (Edited)
can't import any photos.. after reviewing, I'm given this error message: "error while checking disk space"... afterwards, nothing.
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Santiago Yeomans

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Posted 3 months ago

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Photo of Victoria Bampton - Lightroom Queen

Victoria Bampton - Lightroom Queen, Champion

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How much empty space is available on your hard drive?
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Santiago Yeomans

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354GB available of 750GB hard drive
2.7GHz Intel Core i7 processor with 4GB RAM (1333Mhz DDR3)

Lightroom CC requirements, as far as I know:
Intel® or AMD processor with 64-bit support
4 GB of RAM (8 GB recommended)
1 GB of Video RAM (VRAM)
10 GB of available hard-disk space

...just realized... using AMD Radeon HD 6630M 256MB graphics
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Joshua Sizemore

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I'm having this issue as well. 
Mac Catalina 10.15 Beta.
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Rikk Flohr, Official Rep

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Beta releases of Catalina are not currently supported for Adobe applications. 
(Edited)
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Ryan Ryan

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So what should i do , because my MacBook is running Mac Os Catalina
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Remco Vaal

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I have this issues as well. All my drives have hundreds of GIGs free, but still running in this issue. How much does CC needs?
(Edited)
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John Gross

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I am having this issue also after updating to Os Catalina (the official one not the beta). I am trying to import from my camera's SD card.
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Rikk Flohr, Official Rep

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Help>System Info... What is your installed Lightroom Version number?
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Johny Em

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hi, iam having same issue. i have version 2.2 and creative cloud says that i have latest version of lightroom, so it won't update
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Rikk Flohr, Official Rep

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Are you a Windows user?
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Johny Em

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mac os catalina
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Rikk Flohr, Official Rep

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Go to your Creative Cloud app and get us the installed version number please. 
Also, is your license corporate/education or individual?
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Johny Em

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5.0.0.354
individual
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Rikk Flohr, Official Rep

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Thanks. That is  up to date. 

Try this. 

Uninstall Lightroom via the Creative Cloud App.
Restart your computer.
Use the Creative Cloud App to reinstall.

What version is installed now? (2.4.1) is current.
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Johny Em

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thank you! IT HELPED