"Cannot Read" photoshop edited JPEG on USB drive attached to TV

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JPEG images that are NOT edited via photoshop Elements 12 can been seen on TV via USB. Photo-shopped edited JPEG pictures get "cannot read" message. What's up with that?
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Wagner Van Vlack

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Posted 3 years ago

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Chris Cox

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Some TVs (and other consumer devices) have JPEG readers that can only read a limited set of camera generated JPEG files. You need to contact your TV manufacturer and ask them why they cannot read valid JPEG files correctly.
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Wagner Van Vlack

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No..please reconsider. This is NOT a TV issue!

Same TV, same JPEG, same USB drive.

The unedited JPEG images (pictures) can be read and are clear as a bell.
Only the edited images get a "cannot read" error message.

Also, this situation started recently. I had no problem whatsover 2 weeks ago viewing both edited and un-edited files. Please respond.
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Chris Cox

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Yes, this is a bug in the software that is reading the JPEG file, which happens to be on your TV. Something about that software is failing to read a valid JPEG file written by Photoshop, while it does read a different JPEG file. That means that that bug is in the software for your TV that reads JPEG files. (also, we've seen this sort of problem before -- some device manufacturers take shortcuts with their code and only read a small subset of JPEGs written by certain makes of digital cameras)

Photoshop and Elements have not changed, but has your TV done a software update over the net?
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Wagner Van Vlack

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Thanks for responding. I'm aware of no TV software updates. It's not a "smart" TV - flat screen Panasonic linked to Uverse.
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Chris Cox

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Then I don't know what changed, but Panasonic is responsible for the JPEG reading software running on the TV. Perhaps they have an update available...
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Wagner Van Vlack

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Again, everything worked fine until 2 weeks ago. I'll check to see if the problem goes away when using someone else's TV, then I'll know for sure it's MY TV. Thanks for your help.
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Wagner Van Vlack

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It was indeed the Panasonic TV. I tried to view the images on a friend's TV and the images all appeared, sometimes taking a while to load. But they appeared.

Panasonic must have changed something recently which prevents me from viewing the edited photoshoped images that I was able to view 2 weeks ago.
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Chris Cox

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Thanks for the update.

I did some searching and found that a lot of older "smart" TVs would fail to read many JPEG files, but few of the recent TVs are failing. But they still tend to optimize for point and shoot camera JPEG output.