Lightroom Classic: "An internal error has occurred: ?:0: attempt to index a nil value"

  • 14
  • Problem
  • Updated 2 weeks ago
  • (Edited)
When I delete photographs from catalogue + disc, I am now consistently having the following error dialogue box pop up in LR Classic CC:

"An internal error has occurred: ?:0: attempt to index a nil value"

It appears that LR is carrying out the delete function, however, in order to continue using the program, there is an "OK" checkbox that you must click on.
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Brian Kipnis

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  • slightly annoyed

Posted 3 months ago

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Jim Hendrix

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Same problem exactly. No luck researching this.
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Jim Hendrix

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In my case, this error occurs only when deleting images from disk the first time. After that, the error appears not to occur again until I launch Lightroom. I see no ill effects from this. LR updates do not fix this. I have also noticed other odd things about Lightroom Classic CC. It seems that these occur only after it has been running for some time. and the fix is to relaunch it and do what I need to do right away.

One issue is that imports hang. They usually do this right after putting up the progress bar, before any progress is shown. Also, I can monitor my disk activity and I see none. Relaunching LR fixes this. I have seen one large import hang mid stream.

Another issue is that LR often hangs when invoking another editor via the File > Plug-in Extras route. The external editor never gets invoked. LR just hangs.

Another issue is that stitching more than a few large images (42MB say) hangs. This may be a program limitation that is not gracefully handled with an error message.

Another oddity is that after exiting LR, it always seems to take two atempts to relaunch.

Problems that occur after LR has been running a while suggest a memory leak issue that somebody needs to find and stomp out. I may be wrong about this, but it has the earmarks.

I am running Windows 10, latest update.
(Edited)
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bryan stone

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Version 7.3.1, Windows 10 1803, had this problem about a month.
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Christian Spyr

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Same here. On the surface it seems that nothing bad happens, but it is an annoyance. Something is not programmed right and I hope no damage accumulates in the catalog over time.
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Jim Hendrix

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Same as you. I export all edited images as TIFFs and also as small JPGs that are watermarked. Then move the RAWs to an organized archive of folders for future use. Also, I have XML sidecar files keeping my edit history. So if I lose my catalog I really lose nothing. When I delete from disk by accident, I can restore the RAW file and sidecar file then synchronize the folder and LR picks it up with edits. Neat.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Do you have any 3rd party plug-ins installed?
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Jim Hendrix

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I have plenty of 3rd party plugins. Tried disabling them to no avail.
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Thomassen Blik

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I have this issue and don't have a single 3rd party plug-in installed.
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Brian Kipnis

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Yes. Smugmug. DXO. A geotagging app.
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Dennis Przybilla

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Hello, I get the same error when deleting images. I do not use 3rd party plugins, error occurs on both systems, one of them is a clean installation. What causes the error is not apparent, after clicking ok, it goes on normally.
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Michael Kaplan

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I have the same problem as well since the last update. Lightroom Classic version: 7.3 [ 1164630 ]
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Jim Hendrix

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Same problem here since before the 7.3 update. No change after the update. I have noticed that after it happens the first time, following image deletes (from disk) execute very fast and without the error. Not sure what triggers it to occur again.
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bryan stone

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I have the same.  Just the first deletion of one or more pix produces the error.
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Jim Hendrix

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I eliminated the same problem by durning off the Logitech add-in. I use a Logitecfh keyboard and mouse. In the add-in manager, I turned off all add-ins and restarted LR. That fixed the problem. I then enabled add-ins one by one, exit and restarting LR each time and testing deletes. The Logitech add-in brought the problem back. Sooo...
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Charles Ferullo

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You might find help here:  
https://forums.adobe.com/thread/346527
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Juraj Zimányi

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Same here. Recently I updated to 7.3.1 hoping the problem was fixed, but the error displays after an attempt to delete a photo. But quite often Lightroom simply freezes when trying to delete.
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Juraj Zimányi

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Today I triggered a manual backup of the catalogue with the "check integrity" option checked. After backup and restart of lightroom I am able to delete photos again without an error.
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Thomassen Blik

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I make a backup every day for work, and always check integrity. problem still occurs at random.
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Claudia B. Goetz

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This reply was created from a merged topic originally titled Impossible to delete photographs in LR Classic CC.

When trying to delete photographs I previously marked as rejected, I get an error message even when trying that for the first time (5000 photographs): "?:0: attempt to index field 'rootFile' (a nil value)". Some of the photographs have been deleted from the disc, but not all of them. All of them remain in the catalog. This has never occurred before the "update" to LR Classic CC.
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Sunil Bhaskaran, Official Rep

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This reply was created from a merged topic originally titled Impossible to delete photographs in LR Classic CC (merging).

Which version of Lightroom Classic are you using?
Please let us know if the problem persists; we would like to contact you offlist to investigate your catalog.

Thanks,
Sunil

Note: This conversation was created from a reply on: Impossible to delete photographs in LR Classic CC.
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Claudia B. Goetz

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You may contact me any time offline. Current version of LR CC classic and MAC OS..
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Simon Chen, Principal Computer Scientist

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To troubleshoot the problem, can someone post your Lightroom system info and follow https://forums.adobe.com/thread/925598 to collect the traceback log?
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Simon Chen, Principal Computer Scientist

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Thanks Claudia. In the terminal, you should type something like (without the $ command prompt):

$ /Applications/Adobe\ Lightroom\ Classic\ CC/Adobe\ Lightroom\ Classic\ CC.app/Contents/MacOS/Adobe\ Lightroom\ Classic  -tracebacks
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Claudia B. Goetz

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Last login: Thu May 10 22:35:17 on ttys000

Claudias-MBP:~ claudiagoetz$ /Applications/Adobe\ Lightroom\ Classic\ CC/Adobe\ Lightroom\ Classic\ CC.app/Contents/MacOS/Adobe\ Lightroom\ Classic  -tracebacks

2018-05-10 22:36:36.148 Adobe Lightroom Classic[898:69161] AdobeCrashReporterInitialize: executionTime = 0.004336 seconds

2018-05-10 22:36:36.158 Adobe Lightroom Classic[898:69161] Enabling noisy tracebacks.

2018-05-10 22:36:37.706 Adobe Lightroom Classic[898:69161] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7f9d4d66d588, "setProxyCredentials", "", "" )

2018-05-10 22:36:37.890 adobe_lichelper[905:69278] Created New Secure Note

2018-05-10 22:36:37.907 adobe_lichelper[905:69278] Created New Secure Note

2018-05-10 22:36:37.948 adobe_lichelper[905:69278] Write failed: Write permissions error.

Claudias-MBP:~ claudiagoetz$ /Applications/Adobe\ Lightroom\ Classic\ CC/Adobe\ Lightroom\ Classic\ CC.app/Contents/MacOS/Adobe\ Lightroom\ Classic  -tracebacks

2018-05-10 22:37:00.988 Adobe Lightroom Classic[908:71005] AdobeCrashReporterInitialize: executionTime = 0.001647 seconds

2018-05-10 22:37:00.992 Adobe Lightroom Classic[908:71005] Enabling noisy tracebacks.

2018-05-10 22:37:02.684 adobe_lichelper[914:71128] Created New Secure Note

2018-05-10 22:37:02.702 adobe_lichelper[914:71128] Created New Secure Note

2018-05-10 22:37:02.746 adobe_lichelper[914:71128] Write failed: Write permissions error.

2018-05-10 22:37:03.467 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff85cf05718, "setProxyCredentials", "", "" )

2018-05-10 22:37:03.546 Adobe Lightroom Classic[908:71005] Failed to restore first responder (message was _finishedLoadingNibDependencies) NOT KEY

2018-05-10 22:37:09.369 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff8479d6d68, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs?subtype=lightroom%3BX-lightroom";, nil )

2018-05-10 22:37:10.354 Adobe Lightroom Classic[908:71399] 

<AgErrorID>canceled</AgErrorID>

    0: global   error                          - C

    1:          [unnamed]                      - 1250880549:150+4

    2:          [unnamed]                      - C

    3: global   pcall                          - C

    4: upvalue  ?                              - 2040030245:2290+4

    5: upvalue  ?                              - 2040030245:3025+39

    6: field    openNegativeForTransformation  - 2040030245:3070+41

    7: field    needToLoadFinalQualityNegative - 476383837:516+25

    8:          [unnamed]                      - 1225751237:0+20

    9:          [unnamed]                      - tail

   10: global   pcall                          - C

   11:          [unnamed]                      - 155295939:73+43

   12:          [unnamed]                      - C

   13: global   AgCallWithAutoreleasePool      - C

   14:          [unnamed]                      - 155295939:0+25

---------------------------------

2018-05-10 22:37:10.354 Adobe Lightroom Classic[908:71399] 

<AgErrorID>canceled</AgErrorID>

    0: global   assert                         - C

    1: field    openNegativeForTransformation  - 2040030245:3070+42

    2: field    needToLoadFinalQualityNegative - 476383837:516+25

    3:          [unnamed]                      - 1225751237:0+20

    4:          [unnamed]                      - tail

    5: global   pcall                          - C

    6:          [unnamed]                      - 155295939:73+43

    7:          [unnamed]                      - C

    8: global   AgCallWithAutoreleasePool      - C

    9:          [unnamed]                      - 155295939:0+25

---------------------------------

2018-05-10 22:37:10.409 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff8479d6d68  get  https://api-lr.adbecrsl.com/v1.0/catalogs?subtype=lightroom%3BX-lightroom  nil  :traceback:

2018-05-10 22:37:12.883 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850129758, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs?subtype=lightroom%3BX-lightroom";, nil )

2018-05-10 22:37:13.166 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs?subtype=lightroom%3BX-lightroom";, nil )

2018-05-10 22:37:13.167 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "get", "https://api-lr.adbecrsl.com/v1.0/accounts/1fa3903050bd52504ee71728cce36954";, nil )

2018-05-10 22:37:13.167 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850129758  get  https://api-lr.adbecrsl.com/v1.0/catalogs?subtype=lightroom%3BX-lightroom  nil  :traceback:

2018-05-10 22:37:13.375 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  get  https://api-lr.adbecrsl.com/v1.0/accounts/1fa3903050bd52504ee71728cce36954  nil  :traceback:

2018-05-10 22:37:13.396 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  get  https://api-lr.adbecrsl.com/v1.0/catalogs?subtype=lightroom%3BX-lightroom  nil  :traceback:

2018-05-10 22:37:13.417 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "put", "https://api-lr.adbecrsl.com/v1.0/accounts/1fa3903050bd52504ee71728cce36954/settings";, "{\"lightroom\":{\"active_catalog_name\":\"Lightroom Catalog-2.lrcat {99750D34-2B4A-4AC2-A15B-85E2E5345481}\"}}" )

2018-05-10 22:37:13.616 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "put", "https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1";, "{\"name\":\"Lightroom Catalog-2.lrcat {99750D34-2B4A-4AC2-A15B-85E2E5345481}\"}" )

2018-05-10 22:37:13.617 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  put  https://api-lr.adbecrsl.com/v1.0/accounts/1fa3903050bd52504ee71728cce36954/settings  {"lightroom":{"active_catalog_name":"Lightroom Catalog-2.lrcat {99750D34-2B4A-4AC2-A15B-85E2E5345481}"}}  :traceback:

2018-05-10 22:37:13.852 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  put  https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1  {"name":"Lightroom Catalog-2.lrcat {99750D34-2B4A-4AC2-A15B-85E2E5345481}"}  :traceback:

2018-05-10 22:37:13.901 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs?subtype=profile&role=any";, nil )

2018-05-10 22:37:14.131 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs/f270b1c513494be08836d593cd1d6363/assets?subtype=camera_pro...;, nil )

2018-05-10 22:37:14.131 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  get  https://api-lr.adbecrsl.com/v1.0/catalogs?subtype=profile&role=any  nil  :traceback:

2018-05-10 22:37:14.337 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs/f270b1c513494be08836d593cd1d6363/assets?subtype=lens_profi...;, nil )

2018-05-10 22:37:14.337 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  get  https://api-lr.adbecrsl.com/v1.0/catalogs/f270b1c513494be08836d593cd1d6363/assets?subtype=camera_pro...  nil  :traceback:

2018-05-10 22:37:14.538 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  get  https://api-lr.adbecrsl.com/v1.0/catalogs/f270b1c513494be08836d593cd1d6363/assets?subtype=lens_profi...  nil  :traceback:

2018-05-10 22:37:14.545 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...;, nil )

2018-05-10 22:37:14.753 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  get  https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...  nil  :traceback:

2018-05-10 22:37:17.807 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...;, nil )

2018-05-10 22:37:18.019 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  get  https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...  nil  :traceback:

2018-05-10 22:37:22.556 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...;, nil )

2018-05-10 22:37:22.764 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...;, nil )

2018-05-10 22:37:22.764 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  get  https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...  nil  :traceback:

2018-05-10 22:37:22.965 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  get  https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...  nil  :traceback:

2018-05-10 22:37:24.993 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...;, nil )

2018-05-10 22:37:25.204 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  get  https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...  nil  :traceback:

2018-05-10 22:37:29.336 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...;, nil )

2018-05-10 22:37:30.376 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  get  https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...  nil  :traceback:

sessionReadyCallback: 3

<140735937622912> <DynamicLink> <5> Attempting to launch dynamiclinkmanager

<140735937622912> <DynamicLink> <5> /Applications/Adobe Lightroom Classic CC/Adobe Lightroom Classic CC.app/Contents/Helpers/DynamicLinkSupport/support/common/dynamiclink/dynamiclinkmanager.app

sessionReadyCallback: 0

2018-05-10 22:37:35.563 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...;, nil )

2018-05-10 22:37:36.610 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  get  https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...  nil  :traceback:

sessionReadyCallback: 5

2018-05-10 22:37:37.809 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG sending observable request( userdata: 0x7ff850172b18, "get", "https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...;, nil )

2018-05-10 22:37:37.828 Adobe Lightroom Classic[908:71399] 

<AgErrorID>dng_error_file_not_found</AgErrorID>

    0: global   error                          - C

    1: field    throwIdentifier                - 1250880549:121+7

    2: field    needToLoadFinalQualityNegative - 476383837:516+11

    3:          [unnamed]                      - 1225751237:0+20

    4:          [unnamed]                      - tail

    5: global   pcall                          - C

    6:          [unnamed]                      - 155295939:73+43

    7:          [unnamed]                      - C

    8: global   AgCallWithAutoreleasePool      - C

    9:          [unnamed]                      - 155295939:0+25

---------------------------------

2018-05-10 22:37:37.845 Adobe Lightroom Classic[908:71401] 

<AgErrorID>dng_error_file_not_found</AgErrorID>

    0: global   error                          - C

    1: field    throwIdentifier                - 1250880549:121+7

    2: upvalue  ?                              - 476383837:308+18

    3: field    loadNegative                   - 476383837:433+6

    4:          [unnamed]                      - 1225751237:0+27

    5:          [unnamed]                      - tail

    6: global   pcall                          - C

    7:          [unnamed]                      - 155295939:73+43

    8:          [unnamed]                      - C

    9: global   AgCallWithAutoreleasePool      - C

   10:          [unnamed]                      - 155295939:0+25

---------------------------------

2018-05-10 22:37:37.875 Adobe Lightroom Classic[908:71403] 

<AgErrorID>dng_error_file_not_found</AgErrorID>

    0: global   error                          - C

    1: field    throwIdentifier                - 1250880549:121+7

    2: field    needToLoadFinalQualityNegative - 476383837:516+11

    3:          [unnamed]                      - 1225751237:0+20

    4:          [unnamed]                      - tail

    5: global   pcall                          - C

    6:          [unnamed]                      - 155295939:73+43

    7:          [unnamed]                      - C

    8: global   AgCallWithAutoreleasePool      - C

    9:          [unnamed]                      - 155295939:0+25

---------------------------------

2018-05-10 22:37:38.018 Adobe Lightroom Classic[908:71005] AgMessageProcessor :: request DEBUG AgMessageProcessor :: request DEBUG DISPOSING observable request( %s, %s, %s, %s ) via %s  userdata: 0x7ff850172b18  get  https://api-lr.adbecrsl.com/v1.0/catalogs/348bac01fd79416ea9d4f5a89ce75ad1/updates?updated_since=201...  nil  :traceback:

2018-05-10 22:37:38.217 Adobe Lightroom Classic[908:71714] 

openNegative: <AgErrorID>dng_error_file_not_found</AgErrorID>

    0: global   assert                         - C

    1: field    readNegativeInfo               - 2040030245:3121+11

    2: upvalue  ?                              - 2053909686:45+31

    3: upvalue  ?                              - 2053909686:161+9

    4:          [unnamed]                      - 2053909686:205+36

    5:          [unnamed]                      - tail

    6:          [unnamed]                      - tail

    7: global   pcall                          - C

    8:          [unnamed]                      - 155295939:73+43

    9:          [unnamed]                      - C

   10: global   AgCallWithAutoreleasePool      - C

   11:          [unnamed]                      - 155295939:0+25

---------------------------------

2

Photo of Simon Chen

Simon Chen, Principal Computer Scientist

  • 1396 Posts
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Thanks. I'll investigate.
Photo of Claudia B. Goetz

Claudia B. Goetz

  • 11 Posts
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Thank you. Yesterday I imported new photographs shot with a D750 (as opposed to D500 and D5). Marking photographs as rejected and deleting them is not a problem. In the other folder the problem persists.
Photo of Claudia B. Goetz

Claudia B. Goetz

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Dear Simon,
I have solved my problem as follows: I synchronized the folder and then tried to delete the photographs. The error message still appeared, but the photos marked as rejected were fewer than before. I repeated this action several times and almost all the photographs that were marked as rejected got deleted. A few remained which I deleted one by one. Now I can mark a photograph as rejected and it will be deleted by the usual motion (Delete rejected photograph). If you are interested in the traceback log I can post it here. Thanks!
Photo of Dimitrios Matsoulis

Dimitrios Matsoulis

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I have the same problem stated at the start of this thread. Once I delete a single image and click OK at the error message then the error does not occur until I close and start LR again. This error started appearing with LR Classic CC 7.3 and the 7.3.1 update did not bring any improvement. I use several plugins but never had a problem before LR Classic CC 7.3.

Thanks
Dimitrios
Photo of Simon Chen

Simon Chen, Principal Computer Scientist

  • 1373 Posts
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Claudia, I made an educated blind fix based on the traceback log that you have provided. I can see you tried to delete the current photo in develop at some point,
Photo of Claudia B. Goetz

Claudia B. Goetz

  • 10 Posts
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Yes!
Photo of Dimitrios Matsoulis

Dimitrios Matsoulis

  • 9 Posts
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First I disabled all plugins and restarted. I checked and everything worked properly. Then I enabled in stages Adobe related plugins, everything else apart from SmugMug, and finally SmugMug. At all stages I restarted and checked deleting a virtual copy of a photo.
Photo of Simon Chen

Simon Chen, Principal Computer Scientist

  • 1373 Posts
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If you are just deleting a virtual copy, then your issue is different one from Claudia's.
Photo of Dimitrios Matsoulis

Dimitrios Matsoulis

  • 9 Posts
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The issue I had with deletions was both for files proper and virtual copies. Thanks.
Photo of Alexander Harth

Alexander Harth

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I have the same problem as well since the last update. Lightroom Classic version: 7.3 - I hope the catalog will not be corrupted by the problem.
Photo of Simon Chen

Simon Chen, Principal Computer Scientist

  • 1396 Posts
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Could I ask to post your Lightroom system info and follow https://forums.adobe.com/thread/925598 to collect and post the traceback log?

Please also describe the exact steps to reproduce the issue? Thanks.
Photo of Marcin

Marcin

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I have this problem and I noticed that this happens when I try to delete first file after running LR. As far as I remember. with all next files which  I delete this error is not appearing.


 

 

I have Lightroom Classic CC 7.3.1 release and Camera Raw 10.3

No other plugins.

Photo of Jim Hendrix

Jim Hendrix

  • 7 Posts
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I think I have gotten past this problem by turning off the Logitech add in., exiting LR and restarting LR.
Photo of Ivan Ljubisavljevic

Ivan Ljubisavljevic

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Bonjour, CA ne marche pas!!!
Photo of John R. Ellis

John R. Ellis, Champion

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I think at least three plugins may trigger this error in LR 7.2 or 7.3: Logitech, Smugmug, and Any Crop (one of my plugins).  But this is not authoritative, which is why it would be very helpful for people to carefully narrow down which plugin, if any, is causing their symptoms. At least with Any Crop, LR 7 was acting very strangely in a way that was very hard to pin down.
Photo of Michael Kaplan

Michael Kaplan

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I verified and it is the Logitech Plugin (at least for me). When I am in plugins manager, if I disable it, I can delete to my hearts content but if I enable it, I get the message each and every time on the first deletion. I do not have to reboot Lightroom in order to test it. Also, in plugin manager on the logitech plugin tab, I see there are log errors. I saved them, to a txt file.

This is what is contained in the file:

"Plug-in error log for plug-in at: C:\Program Files\Adobe\Adobe Lightroom Classic CC\Modules\LogiOptionLr.lrplugin

**** Error 1

An error occurred while attempting to run one of the plug-inâ€TMs scripts.
?:0: attempt to call method 'close' (a nil value)

**** Error 2

An error occurred while attempting to disable the plugin.
?:0: attempt to call method 'close' (a nil value)"

When I click disable, it does disable it and everything works as it should.
(Edited)
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mgrierso1

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this error happened to me for the first time today. I  am still having the problem. Classic CC 7.3.1
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mgrierso1

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Solved. Dont know how,. After closing and opening, everything worked fine.