Lightroom CC: "Add Photos..." menu item and button are inactive

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  • Problem
  • Updated 9 months ago
  • (Edited)
The "Ädd Photos..." menu item and button are inactive in Lightroom CC. What could be the reason? Please help.
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Deepak Sharma

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Posted 9 months ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Greetings Deepak,

Make sure you are logged in with the same Adobe ID as with which you purchased your subscription and that your drives are online if you have specified an external drive for your Lightroom CC storage.