Conversations

Conversations 1 - 20 of 236
Photo of Photoshop FAQ
Why doesn't my version of Photoshop or Lightroom support my camera?
I just got a new camera and Photoshop and/or Lightroom does not recognize the raw files. What do I do?
  • 649 me toos
  • 709 replies
  • Question
  • Answered
Photo of john firth
Lightroom: I suddenly started getting the message "could not complete the liquify command because of a disc error"
Elements 18 liquify problem
  • 1 me too
  • 3 replies
  • Problem
Photo of Laura
Elements 15: Floating all windows not working
After the recent Windows 10 update, Float in all windows doesn't work properly.  I have all the correct option selected.  Each time I op...
  • 7 me toos
  • 23 replies
  • Problem
Photo of Angelo Longo
Hi, can you upgrade photoshop elements 12 to the 2018 version ?, thanks in advance for your reply.
update photoshop elements
  • 1 me too
  • 2 replies
  • Question
Photo of Barbara Davis
PSE18 not enough RAM. How do I get to Memory to change the preferences?
I read the solution for PS and have gone to Edit,  Preferences, general, Performance - at this point I'm supposed to see Memory and chang...
  • 1 me too
  • 2 replies
  • Problem
Photo of Jeff Kennedy
Lightroom/Camera Raw: Ability to invert negative scans to positives
I would dearly like to see the Lightroom 4 Beta team implement an additional feature in the final release. That feature would be the abil...
  • 46 me toos
  • 39 replies
  • Idea
Photo of Carlie Michelle Hyde
Elements: Problem parsing JPEG data
Please help everytime I try to open a photo in Photoshop elements it gives me the error code "could not complete your request because of ...
  • 1 me too
  • 10 replies
  • Problem
Photo of Vernon Watson
Photoshop elements 2018: cannot display MOV files on an iMac
I have an iMac with High Sierra OS, which can open MOV files natively outside of Photoshop Elements. But PSE 2018 shows MOV files as gray...
  • 1 me too
  • 5 replies
  • Problem
Photo of Kevin Teale
Elements18: I am suddenly getting a warning aout "active layer is empty."
Sudden getting active layer warning
  • 1 me too
  • 5 replies
  • Problem
Photo of Fred
Opening raw images in PSE 9
I took raw images on my Nikon D7200; downloaded the dng converter; converted a nef file to a dng file, but my Photoshop Elements 9 won't ...
  • 1 me too
  • 3 replies
  • Question
Photo of Uzzal Biswas
Uzzal biswas
My account hack and use hacker all proudt lock up I'm home in Bangladeshi
  • 1 me too
  • 2 replies
  • Problem
Photo of Neil Malone
I use Photoshop Elements 2018, it doesn't support Sony A7iii raw (arw) files, downloaded a converter for editing but prefer direct editing
I use Photoshop Elements 2018, right now it doesn't support the Sony A7iii raw (arw) files, I downloaded a converter to dng for editing b...
  • 1 me too
  • 2 replies
  • Idea
Photo of Robert Langill
Elements 2018: Can no longer print on my EPSON ET-2750 printer
Photoshop Elements 2018 printed using my EPSON ET-2750 without any problems. Today I ran the Epson-recommended upgrades to the printer fi...
  • 1 me too
  • 7 replies
  • Problem
Photo of laura brodrick
Elements 12: I can't open recent scanned PDF files
I can't open recent PDF files - error message says they are not PDF image files but they open perfectly well in reader and are .pdf. Just...
  • 1 me too
  • 6 replies
  • Problem
Photo of Max Porter
403 error elements organiser 16.0
I am running the latest version of Photoshop Elements 16 and when I try and access help and tutorials I get a 403 error. I am running the...
  • 1 me too
  • 3 replies
  • Problem
Photo of superkevlar
Feature Request: Elegant integration with Google Photos
Millions of your customers, including me,  use many Google products - Android phone, Chrome, etc.  I have 100K+ photos online with Google...
  • 14 me toos
  • 14 replies
  • Idea
Photo of Renae
PSE 15 Compatibility to Windows10
I had a computer custom built in January 2017. Everything worked fine, then eventually, my  PSE 15 stopped erasing photos from my memory ...
  • 1 me too
  • 1 reply
  • Question
Photo of Jerry Berg
"Not enough memory (RAM)" error message
Recently (in the past week or so) something has gone wrong with editing in Elements 14. I can open image files but many of the editing to...
  • 1 me too
  • 14 replies
  • Problem
Photo of Brian White
ADD: straight line "rubber band" with Brush Tool
Please add a "rubber band" to the shift-tap straight line feature with the Brush Tool. When the user holds down the Shift Key they will...
  • 1 me too
  • 3 replies
  • Idea
Photo of wilma
na windows 10 werkt photoshop elements 15 niet meer
ik kan een foto openen maar niet bewerken. photoshop sluit zichzelf. heb al installed/ installed maar dit helpt niet
  • 1 me too
  • 3 replies
  • Problem