Conversations

Conversations 1 - 20 of 68
Photo of Photoshop FAQ
Why doesn't my version of Photoshop or Lightroom support my camera?
I just got a new camera and Photoshop and/or Lightroom does not recognize the raw files. What do I do?
  • 658 me toos
  • 719 replies
  • Question
  • Answered
Photo of Edward Ezra
Photoshop: Open as Smart Object - File is opened but is stretched and the canvas size is incorrect
Hi, I am having an issue with the "Import as Smart Object menu item in Photoshop CC.  I've noticed the problem from CC through to 2...
  • 2 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Anselm Eustace
Photoshop CC 2015.1: CC libraries failure blocks entire program
Latest Photoshop CC, 2015-12-11, Mac. I am rushing to complete a project. Made a swatch. Now got "Waiting for Libraries" modal dialog ...
  • 22 me toos
  • 31 replies
  • Problem
Photo of CristianC25
Photoshop: "To use Creative Cloud Libraries please update the Creative Cloud Application"
Hello ! Today when I opened my PC I was notified that the Creative Cloud Desktop Application needs to be updated. I clicked on update, wa...
  • 3 me toos
  • 34 replies
  • Problem
  • In Progress
Photo of John Barrell
Photoshop: Application is blank. Start Screen doesn't load
Yesterday afternoon, while using Photoshop 19.1.0, I opened the program and there was no start screen showing my previous work. So I open...
  • 2 me toos
  • 12 replies
  • Problem
Photo of Max Rockbin
Photoshop CC 2017: Very slow to open even small PSD files
I installed PS 2017 CC and found that a fairly small PSD file which opened this morning nearly instantly in 2015.5 took SEVERAL MINUTES t...
  • 11 me toos
  • 32 replies
  • Problem
Photo of Юрій Зелененький
Photoshop CC 2015.1: (Limited support) of drag and drop opening new images
Now I can't open new images using drag-and-drop on usual photoshop area (zone 2 on screenshot), possibly to use very small zone 1. It's j...
  • 2 me toos
  • 7 replies
  • Problem
Photo of Cem Kapancı
Photoshop CC 2018 : Exception:ReferenceError : External Object is undefined on launch
After upgrading to Photoshop 2018 at the opening phase I receive this error message (4-5 times consecutively on each restarting of Photos...
  • 7 me toos
  • 15 replies
  • Problem
  • Solved
Photo of Andrew Wragg
Photoshop CC: Changes made to a 3D object's source are not reflected in the 3D composition
I have a Photoshop CC project where I have converted my smart objects into 3D extrusions. I have been trying to edit my original smart...
  • 1 me too
  • 6 replies
  • Problem
Photo of marc Peeters
Photoshop: The ruler for straighten the layer don't work in CS 6
the ruler for staighten (layer) the horizon don't work at all in CS 6. It's stops as a free tranform so you see the edges .It's skewed.
  • 4 me toos
  • 7 replies
  • Problem
  • Solved
Photo of Matt McDaniel
Photoshop: Color overlays don't change correctly with layer comp switch
Example: If you're using a color overlay to change a highlighted state with that effect tied to the layer comp, opening the PSD fresh res...
  • 3 me toos
  • 7 replies
  • Problem
  • Acknowledged
Photo of Matthew Mace
Lightroom/Elements: Support 3D camera file formats
Hi, now that 3D camera's are everywhere and JPS is the standard, is there anyway we can get Photoshop Elements Organizer to allow JPS fil...
  • 18 me toos
  • 37 replies
  • Idea
  • Implemented
Photo of Wade
Mac OS10.12.4 and CC 2017 failure
I updated to OS 10.12.4 after searching for potential issues and finding none. Now Photoshop does not open. Yes, I uninstalled, ran cle...
  • 1 me too
  • 6 replies
  • Problem
Photo of Jeff Grant
Photoshop: Adjustment layer changes not being recorded in action
I can assure you that it is broken in CC2014. I just created an action with a curve using a preset and the action says default, not the p...
  • 11 me toos
  • 11 replies
  • Problem
  • Solved
Photo of Jon Kersey
Photoshop 6: Stuck on Hand tool after update to Sierra
My tool bar is stuck on the hand tool. I reset all tools without any luck. Occasionally all tools will work very briefly then it defaults...
  • 1 me too
  • 8 replies
  • Problem
Photo of Hilde Maassen
Photoshop: Vanishing point export to .vpe not opening in After Effects
Vanishing point export to .vpe and opening in After effect is not possible any longer. Since Photoshop CC 2014 the PNG files are not righ...
  • 2 me toos
  • 7 replies
  • Problem
  • Solved
Photo of Max Emerson
Photoshop CC 2017: Free memory Bug
I updated recently to Photoshop cc 2017 and I've noticed that under system info, the free memory is way smaller than the one in Photoshop...
  • 4 me toos
  • 7 replies
  • Problem
Photo of Edwin Glaser
Photoshop CC: Puppet Warp on Smart Object Layers: Do not export using Video Rendering
Pictures about 3000*2000 pixels. 50 layers, SmartFilter, PuppetWarp on whole picture, correction on layers due to puppet warp. Top layers...
  • 2 me toos
  • 5 replies
  • Problem
  • Solved
Photo of PoulG
Sync of brushes, actions, patterens (and more) Gone in PS CC 2015
I don't know if this is a "Praise" or a "Problem".... But i'm missing the sync of most of my stuff in Photoshop. My brushes, my shortcu...
  • 1 me too
  • 2 replies
  • Praise
Photo of Pixelis Design
Photoshop: Smart object with mask
Make a new document. Ad a layer. Convert the layer to a smart object. Ad some mask (pixel or vector) to the smart object, uncheck ...
  • 1 me too
  • 3 replies
  • Problem
  • Solved