Conversations

Conversations 1 - 20 of 41
Photo of andrewrbell
Lightroom: Doesn't recognize iPhone model information in metadata for videos
Videos in lightroom from iphone do not show the camera model correctly in Metadata, it shows up as "unknown camera". Iphone seems to use...
  • 2 me toos
  • 6 replies
  • Problem
  • Acknowledged
Photo of Jackie Burwood
Lightroom Classic: Keywords not loading (SQL database issue)
Adobe LR Classic CC; Keywords are not loading in Library mode. The keyword tags never load, it just says "working..." but nothing ever l...
  • 2 me toos
  • 7 replies
  • Problem
Photo of K. Adam Christensen
Lightroom: Corrupt Images from LR CC to LR Classic CC
When I upload images to Adobe Cloud via LR CC (on Desktop and my iPad), when I try to sync those images back to LR Classic CC, occasional...
  • 2 me toos
  • 5 replies
  • Problem
  • Solved
Photo of Peter Preston
Lightroom: iPhone video Capture Time is shifted upon Import
Beginning with at least the iPhone 4S, and continuing with the 5 and 5s, I see that videos shot with those devices show a capture time th...
  • 25 me toos
  • 31 replies
  • Problem
  • Solved
Photo of Dan Hartford
Lightroom: Map module keeps flashing "map offline" when it's not
  • 229 me toos
  • 119 replies
  • Problem
  • Solved
Photo of Daniël Cronk
Lightroom Classic CC: Unable to Import Photos into new catalog without crash
Yesterday I "upgraded" to the Lightroom Classic CC version. I began trying to import some photos into my library and each and every time ...
  • 14 me toos
  • 19 replies
  • Problem
  • In Progress
Photo of John R. Ellis
Lightroom: Still inconsistent capture date/time for photos and videos
Update 8/21/2017: LR has two closely related problems with a single underlying cause: - With photos and videos missing metadata capture ...
  • 39 me toos
  • 54 replies
  • Problem
Photo of sam royemans
Lightroom CC: Migration problem, 239 videos will not import, 8000 do....
I migrated from Lightroom classic to lightroom CC without any problem. Files stored locally on 2TB SSD + all but 239 uploaded to the clou...
  • 1 me too
  • 8 replies
  • Problem
Photo of Paul Brewer
Lightroom Classic 7.2: Crashes when adding keywords
I've got allot of pictures in my Lightroom Classic catalogue without keywords, when I try and add keywords through the dialogue box Light...
  • 1 me too
  • 3 replies
  • Problem
Photo of Ramaswamy Ravichandran
Lightroom 2015.7+: Panels and filmstrip black when switching to Develop
Not sure if this is the right place for a bug report, if not could anyone direct me to the right place please. Clicking develop module a...
  • 78 me toos
  • 118 replies
  • Problem
  • Solved
Photo of Todd Shaner
Lightroom Classic / Camera Raw: Post Crop Vignetting Highlights slider not functioning
The LR 7.10 and ACR 10.1 Effects panel Post Crop Vignetting Highlights Slider has no effect on the image. It appears to be disabled in th...
  • 3 me toos
  • 7 replies
  • Problem
  • Solved
Photo of John R. Ellis
Lightroom: Incorrect description for Reading Metadata in Preferences > File Handling
Preferences > File Handling incorrectly says: "During import or when reading metadata Lightroom can recognize dot, forward slash, and ba...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of barbara cameron
Lightroom Classic 7.0.1: Info overlay disappears
Since updating to LR Classic (7.0.1) the info overlay disappears as I move between modules (Library and Develop typically) and sometimes ...
  • 4 me toos
  • 6 replies
  • Problem
  • Solved
Photo of Ronald Byram
Lightroom Classic CC crashesa in Map Mode
When in Map Mode I try to move a thumb nail for a photo to correct GPS location. LR Classic CC freezes then System Dumps and I can not ca...
  • 1 me too
  • 5 replies
  • Problem
  • Solved
Photo of Bill Young
Lightroom Classic: Crashing on every exit.
Updated to Classic.  It crashes each  time I close, whether asking to test integrity and optimize and save when exiting, or even when ask...
  • 1 me too
  • 13 replies
  • Problem
  • Solved
Photo of John R. Ellis
Lightroom: Latitude/longitude improperly rounded when stored in metadata preset
When you create a metadata preset using Save Current Settings As New Preset, LR incorrectly rounds the coordinates of the selected photo ...
  • 3 me toos
  • 2 replies
  • Problem
  • Solved
Photo of Yarrago !
Lightroom 6/CC: Map module keyboard shortcuts broken/inconsistent (Win 8)
The keyboard shortcuts in the map module are inconsistent/broken. The user documentation (https://helpx.adobe.com/lightroom/hel...) does ...
  • 2 me toos
  • 15 replies
  • Problem
  • Solved
Photo of John R. Ellis
Lightroom SDK: LrStringUtils.compareStrings() doesn't compare strings with digits correctly
LrStringUtils.compareStrings() doesn't compare strings containing digits correctly.  For example, it says that "a9b" comes before "a10b":...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of John R. Ellis
Lightroom: Watermark omitted from embedded thumbnails of exported JPEGs
When you export a JPEG with a watermark, the thumbnail embedded in the JPEG doesn't contain the watermark. This causes the Windows 8.1 Fi...
  • 3 me toos
  • 3 replies
  • Problem
  • Solved
Photo of Graham Bedford
Lightroom CC: Error message when opening image
"Failed to locate toolkit with id: com.adobe.ag.library" Anyone know why I get this message when I try to open a file with Lightroom CC?...
  • 1 me too
  • 3 replies
  • Problem
  • Solved