Conversations

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Photo of Photoshop FAQ
Why doesn't my version of Photoshop or Lightroom support my camera?
I just got a new camera and Photoshop and/or Lightroom does not recognize the raw files. What do I do?
  • 649 me toos
  • 708 replies
  • Question
  • Answered
Photo of Roger Lipsett
Lightroom 6.0: raw files unreadable on Windows, my Mac reads them just fine
Similar to https://feedback.photoshop.com/photoshop_family/topics/unable_to_read_card_or_import_pics_on_a_mac . I have a MacBook running...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
  • Archived
  • Merged
Photo of Photoshop FAQ
Camera Raw/Lightroom: When will my Lens profile be available?
When will my Lens profile be available?
  • 93 me toos
  • 109 replies
  • Question
  • Answered
Photo of Geoffrey Roth
Lightroom: Ability to sync Smart Collections/Albums (Lightroom CC / Mobile / lightroom.adobe.com)
Collection synching / Lightroom Mobile is a great addition to Lightroom 5.4. Please extend this functionality to Smart Collections as well.
  • 1064 me toos
  • 171 replies
  • Idea
Photo of logan
Lightroom CC Classic 7.4 Hangs on Import
Well, this is quite infuriating. I can't seem to import photos after upgrading to 7.4... I mean, 7.31 was excruciatingly slow, so I read ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Ingrid Kuś
Lightroom Classic: Please help me - all my photos disappeared
Please help me. maybe is chance to find them somewhere ???? all of them gone
  • 1 me too
  • 4 replies
  • Problem
  • Solved
Photo of John Irwin
Lightroom Classic: Unable to authorize Facebook
For some reason, I cannot authorize Facebook from lightroom.  When I hit "Ok", nothing happens.  I've googled and tried everything (clear...
  • 2 me toos
  • 6 replies
  • Problem
Photo of JC
Lightroom Classic: How to remove/change cell phone sync location?
I have been syncing photos from LR CC on my Android cell phone to LR Classic CC on my desktop. In LR Classic CC there are two locations a...
  • 1 me too
  • 3 replies
  • Question
Photo of Iain Robinson
Lightroom import very slow
The most recent version of Lightroom imports photos really slowly. It's taken me over 30 minutes to import 110 photos. In previous versio...
  • 1 me too
  • 4 replies
  • Problem
Photo of Leonie Winks
Unable to import from another catalog
When I try to import from another catalog in Lightroom Classic, the box appears saying how many there are to import, but the import butto...
  • 2 me toos
  • 5 replies
  • Question
Photo of David Rye
LR Classic CC Slideshow video export (Kelby style) freezes around 67% no matter what format/quality video selected.
Small or large, any sort of video output from slideshow takes close to forever or never finishes at all.  It endangers my hardware to lea...
  • 1 me too
  • 1 reply
  • Problem
Photo of jdavis4
Lightroom won't launch! App is not responding
I can't get Lightroom to launch. I have tried uninstalling and then reinstalling everything, including the cloud and I'm still only able...
  • 1 me too
  • 5 replies
  • Problem
Photo of Chris Miller
Lightroom CC: Ability to copy/sync settings/adjustments across a group of photos
It seems that I am unable to copy or sync adjustments to multiple images in the new LRCC? I just imported/uploaded my first job with over...
  • 167 me toos
  • 42 replies
  • Idea
  • Implemented
Photo of Laura Yost
Lightroom Classic: Nothing showing up in develop module
When I switch from the library module to develop, no images show up. I click on the images in the film strip at the bottom, and nothing. ...
  • 1 me too
  • 7 replies
  • Problem
Photo of Stephen Gingold
Lightroom: Will not launch
I have just spent an hour and a half on hold with customer service trying to solve this problem. I cannot start Lightroom. I had to res...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Stephen Hutchinson
Lightroom Classic CC 7.4 Is Completely Unusable
I am using a small test catalog of just 115 photos with Lightroom Classic CC 7.4, using some raws, JPGS, TIFFs and PSDs. Performance is S...
  • 3 me toos
  • 4 replies
  • Problem
Photo of David MacPherson
Lightroom mobile: Multiple catalog syncing
When can we expect to see lightroom mobile able to handle sync'ing multiple catalogs? As it is with the limitation to a single catalog i...
  • 67 me toos
  • 23 replies
  • Idea
Photo of :(
LIGHTROOM TETHERING IS SLOW AND BUGGY, CRASHING REGULARLY REQUIRING RESTARTS
THE SOFTWARE ENGINEERS NEED TO GO BACK TO THE DRAWING BOARD, TETHERING IS CRITICALLY IMPORTANT FOR PROFESSIONAL PHOTOGRAPHERS FOR STUDIO ...
  • 1 me too
  • 3 replies
  • Problem
Photo of felix zolla
Ability to have more than one catalog in Lightroom CC Mobile
Im one of those guys who has multiple catalogs trying to keep personal and business separate.  I would like to see in Lightroom Classic a...
  • 1 me too
  • 1 reply
  • Idea
  • Archived
  • Merged
Photo of Martin Dörsch
Lightroom: Develop Preset syncing between desktop and mobile
I would love to see my develop presets syncing through to Lightroom Mobile. So I can work faster with my known Lightroom presets.
  • 158 me toos
  • 57 replies
  • Idea
  • Implemented