Conversations

Conversations 1 - 20 of 51
Photo of Philippe Coquet
Elements 15: Problem with dropdown menus in Organizer
When Adobe Photoshop Elements 15 is in "organizer mode" my mouse pointer is not visible an i cannot interact with menus in the menu bar b...
  • 14 me toos
  • 37 replies
  • Problem
Photo of Michel BRETECHER
Elements: Organizer Find by Details - Folders criteria
Recent versions of Elements have added the 'Folder Name' criteria in the 'Find by details (metadata) menu. This is a wonderful addition, ...
  • 1 me too
  • 5 replies
  • Problem
Photo of David Roach
Elements 15, do not buy
Bought Elements 15 Nov. 2016 to upgrade from 13. Immediatly had problems. Buttons and features would not work. After many emails, 5 phone...
  • 1 me too
  • 3 replies
  • Problem
Photo of Dennis Caldwell
Wont take my serial number when I try to install PE 15 on my Mac Pro as 2nd computer
I just got off of a chat with Adobe support trying to install PE 15 and Premiere on my Mac Pro as a second computer. When I try to put th...
  • 1 me too
  • 1 reply
  • Problem
Photo of Terrill Harris
Elements 15: Burn tool brush doesn't change size
I tried using the burn and dodge tool and when I adjusted the brush size it didn't change on screen.  When I placed the cursor over the a...
  • 1 me too
  • 2 replies
  • Problem
Photo of Ron Bellow
Elements 15: Can I print with Sierra or should I wait until the printing problem is solved?
Printing Problems with PS and Sierra; upgrade Photoshop 2017
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Shannon Belanger
Elements: Crashing when printing on macOS Sierra 10.12
I just ran the newest Mac update, Sierra Version 10.12. Now my PSE14 crashes when I try to print. VERY FRUSTRATED!!! I have had3 techs tr...
  • 1 me too
  • 9 replies
  • Problem
  • In Progress
Photo of Yianni Cotis
Elements 13: Not working windows 10
Cant get elements to work on windows 10. Seems to be the same problem as everyone else is having. I cant seem to figure it out. Is there ...
  • 3 me toos
  • 7 replies
  • Question
Photo of Jan Renziehausen
Elements 13: Organizer crashes immediately after launch on Win10 (code 0xc0000005)
My PSE13 (newest update) Organizer crashes immediately after launch (Winlog error code 0xc0000005). I believe it is since my upgrade to W...
  • 1 me too
  • 9 replies
  • Problem
Photo of Paul Brians
Elements 14: "Save" window is too wide and can't be resized on macOS Sierra 10.12
Updated to Mac OS 10.12 today, but this problem also occurred with the last update a week ago or so. When choosing "Save" or "Save as" in...
  • 1 me too
  • 4 replies
  • Problem
Photo of Michel BRETECHER
Elements 14: Photomerge panorama aborts with error 8800.
This bug has already been reported twice in the Elements forum: https://forums.adobe.com/inbox?object... I had no problem until recen...
  • 6 me toos
  • 11 replies
  • Problem
Photo of Richard Knight
ELEMENTS 14 malfunction
ELEMENTS 14 My software is 2months old and has worked fine. Until today, the clone stamp tool will not function normally. The cloned par...
  • 1 me too
  • 3 replies
  • Problem
Photo of Yuliya Yakhontova
Adobe Photoshop Elements 13 doesn't work in Windows 10 after a recent windows update
My Adobe Photoshop Elements worked beautifully after I upgrade to Windows 10 about a year ago, but recently there was some Windows update...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Marc Kaulisch
Elements 14: Face recognition fails often with two faces in one picture
I am rather disappointed with the face recognition in Elements 14 Organizer. Very often I want to name a face and in a picture are two or...
  • 4 me toos
  • 13 replies
  • Problem
Photo of Florence Hughes
Elements 13: Constantly wants me to update to 13.1. I cannot run the program.
I have had Elements for 2 days. I had to contact support yesterday in chat. Was told to uninstall and reinstall. Did this and today when ...
  • 11 me toos
  • 20 replies
  • Problem
Photo of Allison Speer
Elements 14 - trouble with editor opening
I have recently installed photoshop elements and premiere elements 14 on my new computer but the editor in elements won't open.  It tries...
  • 1 me too
  • 6 replies
  • Problem
Photo of Annette Lerner
Elements Organizer 14 Crashes Every Time I Try to Import
I have a new, cleanly installed and fully patched Win10 that I have installed Photoshop and Premiere Elements 14 on (also installed 12). ...
  • 2 me toos
  • 3 replies
  • Problem
Photo of John Lee
Elements 13 (64 bit): No sound on .mts video - works in Elements 11
I have upgraded to Elements 13 64 bit from Elements 11 32 bit and .mts video files now play without sound - they still play perfectly wit...
  • 7 me toos
  • 29 replies
  • Problem
  • Solved
Photo of Judy Witte
Elements 14 organizer crashes after a few seconds on MacOS 10.10.5
Each time I open organizer, it crashes when I try to edit photo in PSE 14 editor.
  • 2 me toos
  • 9 replies
  • Problem
Photo of Brad Bawcombe
Elements: Organiser is slow to tag photos
To select a face, select a face, type name and press return takes about 15 seconds. It is too slow
  • 4 me toos
  • 13 replies
  • Problem