Conversations

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Premiere Clip: What are "Storycards" and how do I add them?
Storycards help you plan your video by providing an outline for the story you’d like to tell. In a Storycard, you can add an image and te...
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Where are my Premiere Clip videos going? Can I save them directly to my device?
Shared videos are saved directly to Adobe’s servers so that you can share them easily as a link from one place. In order to export your v...
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What troubleshooting steps should I try if Premiere Clip isn't working as expected?
Here are some things you can try if Premiere Clip isn’t working the way you’d like: 1. Make sure you have an Internet connection (you ...
  • Adobe Premiere Clip FAQ, 4 years ago

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What if my Premiere Clip video won’t export to YouTube?
If your videos won’t export to YouTube, the problem could be that you don’t have an active YouTube channel. If you’re having this problem...
  • Adobe Premiere Clip FAQ, 4 years ago

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How do I get my video featured in Premiere Clip Community Videos?
If you'd like your video to be considered for featuring in our community feed, just select "public" when publishing your video. Our team ...
  • Adobe Premiere Clip FAQ, 4 years ago

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How long are my Premiere Clip videos available?
Your videos will be available until you delete them yourself, so you can continue to share them with new audiences. To access the videos ...
  • Adobe Premiere Clip FAQ, 4 years ago

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Who has access to view the Premiere Clip videos I share?
When you export, you will have the option to categorize your video as Unlisted or Public. Unlisted means that your video can only be view...
  • Adobe Premiere Clip FAQ, 4 years ago

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Can I open my Premiere Clip project in Adobe Premiere Elements?
Unfortunately, not at this time. We’re always listening to feature requests so please let us know what you’d like to see in future versions.
  • Adobe Premiere Clip FAQ, 4 years ago

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Can I open my Premiere Clip project in Adobe Premiere Pro?
Yes! When you’re ready to export your project to Premiere Pro, begin by tapping the export button in the upper right corner of your scree...
  • Adobe Premiere Clip FAQ, 4 years ago

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Premiere Clip: Why is the Cloud icon animating or showing an error icon?
The cloud icon shows status of media that is uploading or downloading to and from your open project. When you see the dots within the clo...
  • Adobe Premiere Clip FAQ, 4 years ago

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Premiere Clip: Why aren’t the clips I added to the project on my iPhone showing on my iPad?
There are a few possible causes. If the media has not finished uploading from the device you started the project on, the media cannot syn...
  • Adobe Premiere Clip FAQ, 4 years ago

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Premiere Clip: What do I do if I create a project on one device, but it isn’t showing up on another?
On iPhone or iPod Touch, you can pull down on your project list to force an update. On iPad, simply open and close a different project or...
  • Adobe Premiere Clip FAQ, 4 years ago

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How do I start using Adobe Premiere Clip?
Once you’ve signed into the app with your Adobe ID (you can create one for free in the app), you’ll find helpful tips to get you started....
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Premiere Clip: How do I add media from my computer?
You can add media from your computer using your Creative Cloud account. First, sync your files from your computer to your Creative Cloud ...
  • Adobe Premiere Clip FAQ, 4 years ago

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Premiere Clip: How do I add videos to a project?
Clip can import media—both photos and videos—from your phone’s camera or from your Creative Cloud file storage. To get started, create a ...
  • Adobe Premiere Clip FAQ, 4 years ago

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Premiere Clip: Do I need an internet connection to sync projects between my devices?
Yes. While you can create projects without a connection, Clip uses wifi to sync media from one device to another, as well as to send proj...
  • Adobe Premiere Clip FAQ, 4 years ago

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Do I need an Internet connection to create videos in Adobe Premiere Clip?
Nope. As long as you are already signed into your Adobe ID you can create and edit projects without an Internet connection. However, you ...
  • Adobe Premiere Clip FAQ, 4 years ago

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Premiere Clip: What do I do if I’m having trouble signing in with my Adobe ID?
Click here, scroll to the bottom of the page and click “Chat Now” to get help from a customer service agent.
  • Adobe Premiere Clip FAQ, 4 years ago

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How do I install Adobe Premiere Clip?
Install Premiere Clip on your device via the Apple App Store. First you’ll need to connect to the Internet via Wi-Fi on your device and t...
  • Adobe Premiere Clip FAQ, 4 years ago

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Do I need a paid membership to use Adobe Premiere Clip?
No. You do need to sign into Premiere Clip with an Adobe ID, but you can create one for free when you launch the app.
  • Adobe Premiere Clip FAQ, 4 years ago

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